Automotive Service Advisor: Customer Experience

Sonic Automotive; Metairie (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

Sonic Automotive is seeking a Service Advisor for Audi New Orleans in Metairie, LA. This role involves scheduling service appointments, providing cost estimates, and ensuring high customer satisfaction. Ideal candidates should have a high school diploma, two years of experience in a dealership setting, and excellent communication skills.

The position offers an opportunity for professional growth in a supportive environment. Join us in delivering outstanding service to our valued customers.

Qualifications

• Two years of experience in a dealership position.
• ASE certification preferred.
• All applicants must be authorized to work in the USA.

Responsibilities

• Schedules service appointments and obtains customer and vehicle data.
• Greets customers in a timely and friendly manner.
• Provides complete and accurate cost estimates for labor and parts.

Skills

General knowledge of vehicle mechanical operations

Excellent oral and written communication skills

Professional personal appearance

Education

High school diploma or the equivalent

Job description

Sonic Automotive is seeking a Service Advisor for Audi New Orleans in Metairie, LA. This role involves scheduling service appointments, providing cost estimates, and ensuring high customer satisfaction. Ideal candidates should have a high school diploma, two years of experience in a dealership setting, and excellent communication skills.

The position offers an opportunity for professional growth in a supportive environment. Join us in delivering outstanding service to our valued customers.