Appointment Setter (Remote)

Outsource Access; United States; Remote; Full time

Benefits offered by this job

Comprehensive health coverage

Group life insurance

Paid leave credits

Performance incentives

13th month pay

Job summary

A tech solutions firm in the United States is seeking a motivated sales professional to drive growth by initiating conversations with target firms. This role focuses on qualifying prospects and maintaining CRM integrity to support Sales Managers effectively. The ideal candidate should be tech-savvy, have excellent communication skills, and demonstrate resilience in outbound calling efforts. Benefits include comprehensive health coverage, performance incentives, and paid time off to ensure work-life balance.

Qualifications

• Strong ability to initiate high-impact conversations.
• Comfortable working remotely during EST hours.
• Ability to understand complex IT service concepts.

Responsibilities

• Initiate conversations with target firms.
• Ensure Sales Managers meet with high-intent decision-makers.
• Maintain sales pipeline integrity through CRM updates.
• Consistently meet weekly KPI targets.

Skills

Outbound calling skills

Data organization using CRM

Tech-savviness

Effective communication

Resilience and positivity

Tools

CRM systems (Zoho, Salesforce)

Job description

At Outsource Access, we help IT Managed Services Providers in Toronto deliver high-tier tech solutions to the firms that power the city. We don’t just "make calls"—we make sure that law firms, accounting practices, and SMBs have the cybersecurity and IT infrastructure they need to stay billable and secure.

How You’ll Make a Difference

• The First Impression: You’ll be the professional voice of the company, initiating high-impact conversations with target firms to turn cold leads into qualified business opportunities.
• Setting the Stage: By qualifying prospects against strict criteria, you ensure our Sales Managers are only walking into meetings with high-intent decision-makers, maximizing the team's closing ratio.
• Seamless Transitions: You will maintain the integrity of our sales pipeline by accurately updating CRM data and collaborating with Inside Sales for a flawless handoff.
• Driving Growth Velocity: You’ll act as the engine of the sales department, consistently meeting and exceeding weekly KPI targets to ensure a steady stream of new revenue.

Requirements

Is This You?

• Efficiency-First Communicator: You mirror the direct, straightforward style of our Toronto-based client; you value the prospect's time and get straight to the value proposition.
• The Grit to Grind: You have a high motor for outbound calling and the resilience to stay focused and positive through every "no" until you reach the "yes".
• Data-Driven Disciplinarian: You don't just work hard; you work smart by tracking your daily logs and using CRM systems (like Zoho or Salesforce) to stay organized.
• Tech-Savvy: You can quickly grasp complex IT service concepts—from VoIP to cybersecurity—and use that knowledge to speak confidently with professional service leads.
• Your Home Office: You have a professional, quiet remote setup with reliable high-speed internet, ready to sync perfectly with Eastern Standard Time (EST) business hours.

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

• Your Wellness & Security Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
• Security for the "What Ifs": Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
• Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
• Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.

• Your Financial Rewards Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
• Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
• 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.