SOC/NOC Security & Network Operations Analyst (Remote)

Zohorecruit; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid leave credits

Overtime pay

Night differential

13th month pay

Group life insurance

Job summary

Outsource Access is seeking a SOC/NOC Security & Network Operations Analyst to triage security and network events from a remote setup. You will own incident response, manage firewalls, and oversee end-to-end lifecycle management of network devices.

You will collaborate with CISO and Compliance leadership to align with SOC 2, HIPAA, and NIST frameworks while maintaining SLA-focused operations and detailed documentation.

Qualifications

• 3+ years in a SOC/NOC or MSP/MSSP environment with incident response experience.
• Hands-on with firewalls, SIEM/EDR and network lifecycle management.
• Strong documentation and SLA-focused ticket handling.

Responsibilities

• Triage and own SOC/NOC boards; respond to security incidents and alerts.
• Lead patch/firmware management using ConnectWise and network consoles.
• Tune automated alerting rules across cloud and RMM environments.
• Audit client environments against SOC 2, HIPAA, and NIST standards.

Skills

Incident response

Network lifecycle management

Log analysis

Root cause analysis

Documentation

SLA management

Team collaboration

Tools

ConnectWise

EDR tools

SIEM tools

M365/Azure

Google Workspace

Network management consoles

Job description

SOC/NOC Security & Network Operations Analyst (Remote)

At Outsource Access, we help growing MSPs and business leaders keep their digital infrastructure completely secure, optimized, and audit-ready. We don't just clear ticketing boards—we make sure every client environment is hardened, monitored, and running without a hitch.

How You’ll Make a Difference

Guarding the Frontlines: You will actively triage and own SOC/NOC boards, diving into SIEM, EDR, and network alerts to catch and contain security incidents long before they turn into operational disasters.

Maintaining Zero-Defect Environments: You will take full command of patch and firmware management using ConnectWise and network consoles, ensuring every server, workstation, firewall, and switch is updated on schedule.

Driving SLA Excellence: You will build, tune, and expand automated alerting rules across cloud and RMM environments so our detection fidelity stays high, noise stays low, and resolution SLAs are consistently met.

Fortifying Compliance & Standards: Partnering directly with CISO and Compliance leadership, you will audit client environments against industry frameworks (SOC 2, HIPAA, NIST) to deliver bulletproof security documentation.

Requirements

Is This You?

A Proven SOC/NOC Sentinel: You bring 3+ years of execution-first experience in a SOC, NOC, or multi-tenant MSP/MSSP environment, with practical knowledge of incident response, firewalls, and network lifecycle management.

An SLA Champion: You take personal ownership of your ticket queues and response times, thriving in fast-paced environments where speed, accuracy, and detailed documentation matter.

A Methodical Problem-Solver: You love digging into root causes, analyzing logs, and eliminating repeat issues through continuous process improvement and clear standard operating procedures.

Tech-Savvy: You navigate ConnectWise, EDR/SIEM tools, cloud ecosystems (M365/Azure, Google Workspace), and network management consoles with ease.

Your Home Office: You have a dedicated, distraction-free home setup with a reliable high-speed internet connection, ready to tackle scheduled tasks and step up during on-call rotation windows.

Why You’ll Love Being Part of the OAmazing Team

You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:

Your Wellness & Security

Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.

Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.

Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.

Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.

Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.

Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.

13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.