Appointment Setter KE

Simera; San Francisco (CA); On-site; USD 25,000 - 41,000; Full time

Job summary

Simera is seeking a proactive Appointment Setter to connect with potential customers, qualify leads, and schedule meetings for the sales team. You will engage via outbound calls, email, and social channels, maintaining professional communication and record-keeping in the CRM.

The role requires strong verbal and written communication, relationship-building skills, and the ability to work remotely with a sales team toward daily and monthly targets.

Qualifications

• Previous experience in appointment setting or related sales roles.
• Experience making outbound calls and communicating with prospective customers.
• Ability to qualify leads and schedule appointments consistently.
• Ability to meet daily and monthly performance targets.
• Ability to work independently and with a remote team.
• Reliable internet and suitable setup for remote work.
• Professional, proactive, and target-oriented attitude.
• English proficiency is required for English-speaking prospects.

Responsibilities

• Contact potential customers through outbound calls, email, social media, and other channels.
• Introduce company and services professionally.
• Qualify leads by needs, requirements, interest and fit.
• Schedule qualified appointments for the sales team.
• Confirm appointments and follow up to reduce no-shows.
• Maintain follow-up with prospects not yet ready to schedule.
• Handle questions and objections with a professional approach.
• Record prospect information and activities in the CRM.
• Manage calendars and coordinate appointment times.
• Meet daily, weekly, monthly appointment targets.
• Collaborate with sales to transfer qualified leads.
• Provide feedback on prospect responses and needs.

Skills

Phone skills

Lead qualification

CRM experience

Objection handling

Time management

Remote collaboration

Follow-up discipline

Job description

We are seeking a proactive and results-driven Appointment Setter to connect with potential customers, qualify leads, and schedule appointments for the sales team. The ideal candidate is an excellent communicator who is comfortable initiating conversations, handling objections, and consistently following up with prospects to generate qualified meetings.

Responsibilities

• Contact potential customers through outbound calls, email, social media, and other communication channels.
• Introduce the company, products, or services to prospective customers in a professional and engaging manner.
• Qualify leads by identifying customer needs, requirements, interest, and potential fit.
• Schedule qualified appointments, meetings, consultations, or demonstrations for the sales team.
• Confirm scheduled appointments and follow up with prospects to reduce no-shows.
• Maintain consistent follow-up with prospects who are not immediately ready to schedule.
• Handle basic questions and objections while maintaining a positive and professional approach.
• Accurately record prospect information, conversations, appointments, and follow-up activities in the CRM.
• Manage calendars and coordinate appointment times between prospects and sales representatives.
• Meet daily, weekly, and monthly appointment-setting and activity targets.
• Collaborate with the sales team to ensure qualified leads are properly transferred and followed up.
• Provide feedback regarding prospect responses, objections, and common customer needs.

Required Skills

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building skills.
• Confident and professional phone presence.
• Strong active listening and lead qualification skills.
• Ability to engage prospects and create interest quickly.
• Strong objection-handling and persuasion skills.
• Excellent follow-up and organizational abilities.
• Strong time-management skills.
• Ability to manage multiple prospects and appointments simultaneously.
• Comfortable using CRM systems, calendars, email, phone systems, and other digital tools.
• Persistent and results-oriented approach.

Requirements

• Previous experience in appointment setting, telemarketing, inside sales, outbound sales, lead generation, or customer service.
• Experience making outbound calls and communicating with prospective customers.
• Ability to qualify leads and schedule appointments consistently.
• Ability to work toward daily and monthly performance targets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote sales team.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, and target-oriented attitude.
• English proficiency is required if the position involves communicating with English-speaking prospects.

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