Appointment Setter / Inside Sales Representative

Jobtailor; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

Jobtailor in New York seeks a dynamic Inside Sales coordinator to convert leads into stretch appointments, manage CRM, and support marketing across multiple studio locations. You will handle calls, texts, and inquiries with a professional, friendly style, collaborating with leadership to optimize calendars and drive member growth in a fast-paced wellness setting.

Experience with CRM, Microsoft Office, Canva, and social media is a plus; bonuses and incentives reward performance, with potential

Qualifications

• Experience with lead conversion and appointment setting.
• Strong written communication and phone etiquette.
• Able to multitask across multiple studios.
• Comfortable with CRM systems and data entry.
• Goal-oriented with performance incentives.

Responsibilities

• Call, text, and follow up with prospective members to convert leads into demos.
• Schedule appointments and manage studio calendars.
• Maintain detailed CRM notes and consistent follow-up with every lead.
• Support multiple studio locations as needed.
• Assist with social media engagement and local marketing initiatives.
• Work closely with leadership to improve lead conversion and member experience.

Skills

Lead Conversion

Appointment Setting

Multitasking

Organizational Skills

Written Communication

Tools

CRM Software Proficiency

Microsoft Office

Canva

Social Media Platforms

Job description

• Call, text, and follow up with prospective members who have expressed interest in Stretch Zone.
• Convert leads into scheduled introductory stretch appointments (demos).
• Build excitement and educate prospects about the benefits of practitioner led - assisted stretching.
• Respond promptly to inbound inquiries from phone, website, and social media.
• Schedule appointments and maximize studio calendars.
• Complete daily studio operational checklists and administrative tasks.
• Support multiple studio locations as needed.
• Maintain detailed CRM notes and consistent follow-up with every lead.
• Assist with social media engagement and local marketing initiatives.
• Work closely with leadership to improve lead conversion and member experience.

Requirements

• Friendly, confident, and professional on the phone.
• Exceptional at texting and written communication.
• Organized with outstanding multitasking skills.
• Goal-oriented and motivated by bonuses and performance incentives.
• Comfortable working independently while managing multiple priorities.
• Tech-savvy with experience using computers, CRM software, Microsoft Office, and Canva
• Familiar with Facebook, Instagram, and other social media platforms.
• Reliable, coachable, and eager to grow professionally.
• Experience in any of the following is a plus: Appointment Setting, Inside Sales, Customer Service, Call Center, Medical Office Front Desk, Membership Sales, Fitness or Wellness Scheduling Coordinator, Administrative Support

Core Competencies

Demonstrates strong lead conversion skills through effective communication and appointment scheduling, while maintaining organized CRM records and supporting marketing initiatives. Exhibits a friendly and professional demeanor, with the ability to multitask and work independently across multiple studio locations.

Highest-signal resume keywords

• Lead Conversion
• Appointment Setting
• CRM Software Proficiency
• Social Media Engagement
• Customer Service

ATS Optimization Keywords

Hard Skills

• Appointment Setting
• Lead Conversion
• CRM Software Proficiency
• Administrative Support
• Multitasking

Soft Skills

• Friendly Communication
• Written Communication
• Organizational Skills
• Goal-Oriented
• Coachable

Industry Keywords

• Customer Service
• Inside Sales
• Fitness Scheduling
• Wellness Scheduling
• Medical Office Front Desk

Tools & Technologies

• Microsoft Office
• Canva
• Social Media Platforms