Appointment Setter - Home Improvement

Bath Concepts Independent Dealers; Middletown (CT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid training

Bonuses

Career advancement opportunities

Job summary

NuFace Home Improvements in Berlin, CT is seeking a motivated and energetic Call Center Representative to join our growing team serving the Berlin market and surrounding areas.

In this role you will engage homeowners over the phone, schedule qualified appointments for our sales team, and maintain accurate customer information in the CRM. We offer competitive hourly pay, paid training, bonuses, and opportunities for advancement in a fast-growing home improvement company.

Qualifications

• Excellent communication and customer service skills.
• Experience in call center, telemarketing, or appointment setting preferred.
• Able to speak with customers over the phone all day.
• Strong organizational and computer skills.

Responsibilities

• Contact homeowners and present services using a script.
• Schedule and confirm in-home consultations.
• Maintain accurate customer information in the CRM.
• Answer inbound calls from prospective customers.
• Coordinate appointments with sales and canvassing teams.
• Conduct follow-up calls and reports.

Skills

Communication

Customer service

Call center

Phone sales

Organization

Objection handling

Positive attitude

Computer skills

Education

High school diploma or equivalent

Job description

NuFace Home Improvements in Berlin, CT is seeking a motivated and energetic Call Center Representative to join our growing team serving the Berlin market and surrounding areas.

In this role you will engage homeowners over the phone, schedule qualified appointments for our sales team, and maintain accurate customer information in the CRM. We offer competitive hourly pay, paid training, bonuses, and opportunities for advancement in a fast-growing home improvement company.