Appointment Scheduler & Customer Service Pro

Bath Planet; Washington (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid training

Bonuses & incentives

Advancement opportunities

Job summary

Perfect Choice Home Solutions is seeking an Appointment Scheduler / Customer Service Representative in Creve Coeur, IL. You will be the first contact for homeowners, scheduling free in-home consultations and ensuring a positive customer experience.

Operate with clear scripts, manage calendars, and maintain accurate records in the CRM. The role offers competitive hourly pay, paid training, and opportunities for advancement in a collaborative team environment.

Qualifications

• Reliable, customer-focused communicator with phone skills.
• Experience scheduling appointments or taking bookings is a plus.
• Able to follow scripts while staying natural in conversations.

Responsibilities

• Make outbound and inbound calls to schedule appointments.
• Gather basic homeowner information and set qualified appointments.
• Explain the purpose of the free in-home consultation clearly.

Skills

Strong communication

Call center experience

Objection handling

Basic computer skills

Tools

CRM systems

Job description

Perfect Choice Home Solutions is seeking an Appointment Scheduler / Customer Service Representative in Creve Coeur, IL. You will be the first contact for homeowners, scheduling free in-home consultations and ensuring a positive customer experience.

Operate with clear scripts, manage calendars, and maintain accurate records in the CRM. The role offers competitive hourly pay, paid training, and opportunities for advancement in a collaborative team environment.