Appointment Scheduler

CHI; Omaha (NE); On-site; USD 23,000 - 32,000; Full time

Job summary

CHI Health Clinic in Omaha, NE is seeking an Appointment Scheduler to manage patient flow and access to care. You will schedule medical procedures, tests, and physician visits while guiding patients through the process and ensuring timely appointments.

The role emphasizes meticulous calendar management, pre-certification for insurance coverage, and clear communication of instructions to patients. A detail-oriented professional will thrive in this healthcare coordination position.

Qualifications

• 2 years related experience in a healthcare environment.
• Strong attention to detail.
• Ability to communicate appointment instructions clearly.

Responsibilities

• Own incoming patient inquiries and schedule appointments.
• Conduct patient pre-certification ensuring insurance coverage.
• Communicate appointment details and preparation instructions to patients.
• Collect insurance data and personal details; may collect co-pays and co-insurance.

Skills

Appointment scheduling

Healthcare experience

Job description

Job Summary And Responsibilities

As our Appointment Scheduler you will play a crucial role in patient flow and access to care within our dynamic healthcare environment. This position involves direct interaction with patients, ensuring timely scheduling for medical procedures, tests, and physician appointments. You will be instrumental in managing the patient journey, from initial contact to confirming coverage, contributing to an efficient and patient-centric experience. This role is perfect for a detail-oriented professional seeking to advance their career in medical administration and healthcare coordination.

Job Summary And Responsibilities

As our Appointment Scheduler you will play a crucial role in patient flow and access to care within our dynamic healthcare environment. This position involves direct interaction with patients, ensuring timely scheduling for medical procedures, tests, and physician appointments. You will be instrumental in managing the patient journey, from initial contact to confirming coverage, contributing to an efficient and patient-centric experience. This role is perfect for a detail-oriented professional seeking to advance their career in medical administration and healthcare coordination.

Every day you will take ownership of incoming patient inquiries, meticulously scheduling appointments and navigating complex medical calendars. Your responsibilities will extend to conducting essential patient pre-certification, guaranteeing insurance coverage for scheduled services. You'll actively communicate vital information regarding appointments and preparation instructions to patients, and accurately collect insurance data and personal details. Furthermore, you may be involved in collecting co-pays and co-insurance, directly impacting our operational efficiency and patient financial experience.

Required

Job Requirements

• 2 years related experience in a healthcare environment

Where You'll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Pay Range

$16.42 - $23.19 /hour