Appointment Scheduler

Coughlincars; Columbus (OH); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Disability insurance

Life insurance

Paid vacation

Holidays

Employee discounts

Training and career growth

Job summary

Coughlincars in Columbus, OH is seeking an Appointment Scheduler to help customers book service visits and keep their vehicles well-maintained. No automotive experience is required; training will be provided to get you up to speed.

The role emphasizes friendly communication across phone, text, and email, with opportunities to grow within the Service team and learn our processes. Compensation includes hourly wage with a small attendance bonus.

Qualifications

• Communicate clearly and professionally with customers.
• Comfortable talking with customers on the phone.
• Basic computer skills for scheduling and record-keeping.
• Dependable and organized in daily tasks.
• Willingness to learn new processes.

Responsibilities

• Schedule service appointments for customers.
• Communicate with customers by phone, text, and email.
• Follow up with customers about maintenance and service recommendations.
• Answer customer questions and assist with scheduling.
• Provide friendly and helpful customer service.
• Collaborate with the Service team to keep appointments organized.

Skills

Friendly communication

Phone conversations

Basic computer skills

Dependable

Organized

Willingness to learn

Positive attitude

Job description

Appointment Scheduler – Service

Full-Time | $17.00/Hour + $1.00/Hour Attendance Bonus | Training Provided

No automotive experience? No problem!

We’re looking for a friendly, dependable person to join our Service team. As an Appointment Scheduler, you’ll help customers schedule service appointments and keep their vehicles maintained.

You don’t need dealership experience to be successful in this position. We’ll teach you what you need to know.

What You’ll Do

• Schedule service appointments for customers
• Communicate with customers by phone, text, and email
• Follow up with customers about recommended maintenance and service
• Answer customer questions and help with scheduling
• Provide friendly and helpful customer service
• Work with our Service team to keep appointments organized

What We’re Looking For

• Friendly and professional communication skills
• Comfortable talking with customers on the phone
• Basic computer skills
• Dependable and organized
• Willingness to learn
• Positive attitude

Automotive experience is not required - we’ll train you!

What We Offer

• $17.00/hour + $1.00/hour attendance bonus
• Medical, Dental, and Vision Insurance
• Company-matched 401(k)
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid vacation and holidays
• Employee discounts
• Training and opportunities for career growth

If you enjoy helping people and are looking for an opportunity to learn and grow, we’d love to hear from you.