Customer Service Representative

Coughlincars; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Commission & bonus opportunities

Training and advancement

Medical, dental, vision & more

Paid vacation

Employee discounts

Job summary

Coughlincars in Columbus, OH is seeking an Appointment Scheduler – Sales for a full-time role with training provided. You will contact customers by phone, text, and email to schedule appointments and follow up on inquiries, while keeping records organized and providing a friendly experience.

No automotive experience is required; we offer training and a pathway for growth in a supportive environment with competitive earnings potential.

Qualifications

• Friendly and professional communication skills.
• Comfortable talking with customers on the phone.
• Basic computer skills.
• Dependable and organized.
• Willingness to learn and adapt.
• Positive attitude and customer-focused approach.

Responsibilities

• Contact customers by phone, text, and email.
• Help customers schedule appointments with our sales team.
• Follow up with customers who have contacted or visited the dealership.
• Respond to online customer inquiries.
• Keep customer information and appointment details organized.
• Provide a friendly and helpful customer experience.

Skills

Phone communication

Basic computer skills

Organization

Willingness to learn

Positive attitude

Dependable

Job description

Appointment Scheduler – Sales Full-Time | Training Provided | $55,000–$75,000 Annual Income Potential

No automotive experience? No problem! We're looking for someone who enjoys talking with people, is comfortable using a phone and computer, and wants an opportunity to learn and grow. We'll provide the training you need to be successful.

As an Appointment Scheduler, you'll communicate with customers by phone, text, and email to help schedule appointments with our sales team. If you're friendly, dependable, organized, and willing to learn, we'd love to meet you.

What You'll Do

• Contact customers by phone, text, and email


• Help customers schedule appointments with our sales team


• Follow up with customers who have contacted or visited the dealership


• Respond to online customer inquiries


• Keep customer information and appointment details organized


• Provide a friendly and helpful customer experience

What We're Looking For

• Friendly and professional communication skills


• Comfortable talking with customers on the phone


• Basic computer skills
  
• Dependable and organized


• Willingness to learn


• Positive attitude

No dealership or automotive experience is required - we'll train you!

What We Offer

• Competitive pay with commission and bonus opportunities


• $55,000–$75,000 annual income potential


• Medical, Dental, Vision & more after eligibility period


• Paid vacation and additional benefits


• Employee discounts on parts and labor


• Training and opportunities for advancement

Requirements

• Valid driver's license


• Must pass a background check