Appointment Coordinator

Dayton Toyota and Dayton Collision Center; Ten Mile Run (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health/Dental/Vision

Life Insurance

401(k) with company match

Paid time off and holidays

Job summary

Dayton Toyota and Dayton Collision Center in Dayton, NJ is hiring an Appointment Coordinator to join our Service Development Center. This role focuses on scheduling appointments for our Service Department through inbound and outbound calls, helping keep the service flow efficient and customer-focused.

No automotive experience is required, making this an ideal entry point for Call Center, Customer Service, and Sales professionals seeking growth.

Qualifications

• Minimum of 1 year of proven customer service experience.
• Excellent phone, verbal, and written communication skills.
• Proficiency in Microsoft Word & Excel.
• Organized, self-disciplined, and a quick learner.
• Bilingual skills are a plus but not required.

Responsibilities

• Work in an Inbound/Outbound call center to schedule appointments for our Service Department
• Master the art of influence and maintain a positive attitude while working on the telephone
• Collaborate with team members to ensure a smooth and efficient appointment scheduling process

Skills

Customer service

Phone skills

Verbal communication

Written communication

Organizational skills

Tools

MS Word

MS Excel

Job description

Join our growing Service Development Center as an Appointment Coordinator and become a part of our ambitious and goal-oriented team! Located in Dayton, NJ, we are a successful automotive dealership offering a dynamic, energetic, and career-oriented work environment. No automotive experience is required, making this an excellent opportunity for Call Center, Customer Service, and Sales professionals looking to grow and develop their careers.

Responsibilities

• Work in an Inbound/Outbound call center to schedule appointments for our Service Department
• Master the art of influence and maintain a positive attitude while working on the telephone
• Collaborate with team members to ensure a smooth and efficient appointment scheduling process

Qualifications

• Minimum of 1 year of proven customer service experience
• Excellent phone, verbal, and written communication skills
• Proficiency in Microsoft Word & Excel
• Organized, self-disciplined, and a quick learner
• Bilingual skills are a plus but not required

Benefits

• Health, Dental & Vision Insurance available to full-time employees the first of the month following 30 days of employment.
• Employer sponsored Life Insurance policy available to full-time employees the first of the month following 30 days of employment.
• 401K with 2% employer match available after 90 days of employment.
• Sick/PTO time, Holiday pay for full-time employees after 90 days, Vacation pay for full-time employees on each anniversary, 1 week on first Anniversary, 2 weeks on second anniversary and every additional anniversary.

We are an equal opportunity employer and look forward to speaking with you!