Appointment Coordinator

Casey Subaru; Williamsburg (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical: HDHP & PPO

Dental & Vision Insurance

FSA/HSA/LPFSA

401(k) with Employer Contribution

Weekly pay

Job summary

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team. The role involves scheduling and managing service appointments, contacting customers about recalls and status, and handling administrative duties to ensure a smooth service experience.

The ideal candidate will have strong communication and organizational skills, a friendly demeanor, and the ability to work a flexible schedule including Saturdays. Prior dealership or administrative experience is a plus.

Qualifications

• At least 18 years old with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized and customer service oriented.

Responsibilities

• Schedule and manage service appointments for customers.
• Contact customers regarding recalls, vehicle status, and service satisfaction.
• Perform various administrative duties to support the service department.

Skills

Customer service

Organizational skills

Communication

Team player

Job description

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications:

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours:

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay range: $16.00-$20.00 per hour, depending on experience.

Benefits Offered:

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.