Appointment Coordinator

Casey Chevrolet Corporation; Williamsburg (VA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical and health benefits

Dental & Vision Insurance

401(k) with employer contribution

Vacation and holidays

Weekly pay

Job summary

Casey Auto Group in Virginia is seeking an Automotive Service Appointment Coordinator to schedule and manage service appointments, and to communicate recalls and vehicle status with customers. The role also involves performing general administrative duties with a friendly, organized approach.

Ideal candidates will have strong communication skills, customer-service orientation, and the ability to work a flexible schedule including Saturdays. Competitive hourly pay and benefits are offered.

Qualifications

• Must be at least 18 years old with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Responsibilities

• Schedule and manage service appointments for customers at the dealership.
• Contact customers regarding recalls, vehicle status and satisfaction of service.
• Perform various administrative duties.

Skills

Customer service

Organization

Team player

Communication

Job description

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications:

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours:

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay range: $16.00-$20.00 per hour, depending on experience.

Benefits Offered:

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.