Appointment-Driven Luxury Client Advisor

Brobston Group LLC; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Brobston Group LLC in St. Louis, MO, is seeking a Client Advisor to deliver personalized, exceptional service in-store and to build lasting client relationships that drive sales.

The role uses clienteling to grow repeat business, supports store performance through proactive outreach and appointment-based selling, and embodies the brand in every client interaction. Your performance will contribute to the store's commercial targets, while you deliver elevated in-store experiences and hospitality

Qualifications

• Retail or luxury retail experience with proven sales results.
• Ability to build long-term client relationships.
• Willingness to work non-traditional hours including nights, weekends, holidays.
• Proficient with POS and client-tracking/CRM systems and Outlook.

Responsibilities

• Deliver exceptional client experiences and represent the brand at every interaction.
• Develop and maintain client relationships through outreach and clienteling.
• Meet or exceed monthly, quarterly, and annual sales targets.
• Capture and maintain accurate client data in CRM and POS systems.
• Conduct appointment-based selling and style clients to drive engagement.
• Act on client feedback to enhance the in-store experience.
• Collaborate with the store team to optimize hospitality and store amenities.

Skills

Clienteling

Relationship building

CRM usage

Sales targets

Hospitality

Education

Bachelor's degree preferred

Tools

CRM systems

POS systems

Microsoft Outlook

Job description

Brobston Group LLC in St. Louis, MO, is seeking a Client Advisor to deliver personalized, exceptional service in-store and to build lasting client relationships that drive sales.

The role uses clienteling to grow repeat business, supports store performance through proactive outreach and appointment-based selling, and embodies the brand in every client interaction. Your performance will contribute to the store's commercial targets, while you deliver elevated in-store experiences and hospitality