Appointment-Driven Customer Care Pro

Current Electric; Wauwatosa (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive hourly pay

Health benefits

Health Savings Account

401(k) with company match

Employee referral bonus program

Job summary

Current Electric is seeking a high-energy Customer Care Representative in Wisconsin to drive booked appointments through outbound and inbound calls. You will listen to customer needs, guide conversations, and coordinate with dispatch to ensure timely service.

Eligible candidates benefit from competitive hourly pay ($20.00–$25.00), plus commission, health benefits, HSA, a 401(k) with match, and ongoing training in a team-centered, high-performance environment.

Qualifications

• Experience in a highly customer-facing role is preferred
• Strong listening and communication skills are essential
• Ability to stay organized and handle multiple tasks

Responsibilities

• Make outbound calls to schedule service and follow up on estimates
• Turn conversations into booked appointments
• Guide customers to the next step with confidence and clarity
• Collaborate with dispatch and leadership to keep schedules running smoothly

Skills

Customer service

Communication

Listening

Teamwork

Initiative

Education

High school diploma or GED

Tools

ServiceTitan

Google Workspace

Job description

Current Electric is seeking a high-energy Customer Care Representative in Wisconsin to drive booked appointments through outbound and inbound calls. You will listen to customer needs, guide conversations, and coordinate with dispatch to ensure timely service.

Eligible candidates benefit from competitive hourly pay ($20.00–$25.00), plus commission, health benefits, HSA, a 401(k) with match, and ongoing training in a team-centered, high-performance environment.