Appointment-Driven BD Center Specialist

Jenkins Acura; Leesburg (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Term life

Employer term life

STD/LTD

Accident indemnity

PTO / Sick days

401(k) match

Employee assistance

FMLA maternity/paternity

Bereavement leave

Job summary

Jenkins Acura in Leesburg, FL seeks a dynamic Full Time Business Development Center Specialist to join the Service team. You will be the voice of the company, driving the Service pipeline through proactive call management, scheduling, and securing appointments for service teams.

The role demands a fast-paced, target-driven individual with strong telephone communication skills and a customer-focused approach. Join a growing service department at Jenkins Acura.

Responsibilities

• Answer all incoming Service Appointment call using script.
• Follow up with all non-appointment incoming Service calls.
• Follow up with appointments and missed appointments.
• Confirm all pending Service appointments.
• Adhere to all company policies, procedures and safety standards.
• Efficiently schedule, coordinate daily appointments to ensure steady, high-volume flow of clients.
• Conduct high-volume outbound calling campaigns while promptly and professionally answering inbound returned calls.
• Perform any other duties assigned.

Job description

Jenkins Acura in Leesburg, FL seeks a dynamic Full Time Business Development Center Specialist to join the Service team. You will be the voice of the company, driving the Service pipeline through proactive call management, scheduling, and securing appointments for service teams.

The role demands a fast-paced, target-driven individual with strong telephone communication skills and a customer-focused approach. Join a growing service department at Jenkins Acura.