High-Volume Appointment Specialist (BD Center)

Jenkinsmazda; Leesburg (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance (BCBS)

Dental insurance

Vision insurance

Term Life insurance

Employer-paid term life

STD/LTD

PTO/Sick days

401(k) with employer match

Employee Assistance Program

FMLA/Maternity/Paternity Leave

Bereavement Leave

Job summary

Jenkinsmazda in Leesburg, FL is seeking a dynamic Full Time Business Development Center Specialist to drive our Service pipeline. You will manage a high-volume outbound calling program to schedule, confirm, and secure service appointments, while hitting daily targets in a fast-paced environment.

The role emphasizes exceptional telephone communication, proactive follow-up, and seamless coordination with our service teams to ensure steady client flow.

Qualifications

• Excellent communication skills and professional phone presence.
• Ability to manage a high-volume call queue and schedule service appointments.

Responsibilities

• Answer all incoming service appointment calls using script.
• Follow up on non-appointment service calls and missed appointments.
• Confirm pending service appointments and maintain smooth pipeline flow.
• Adhere to company policies and safety standards.
• Coordinate daily appointments to sustain high-volume client flow.
• Conduct outbound campaigns and handle inbound calls promptly.

Skills

Outbound calls

Phone screening

Appointment scheduling

Telephone communication

High-volume workflow

Targets achievement

Job description

Jenkinsmazda in Leesburg, FL is seeking a dynamic Full Time Business Development Center Specialist to drive our Service pipeline. You will manage a high-volume outbound calling program to schedule, confirm, and secure service appointments, while hitting daily targets in a fast-paced environment.

The role emphasizes exceptional telephone communication, proactive follow-up, and seamless coordination with our service teams to ensure steady client flow.