Appointment Coordinator (Sales Department)

Twin Falls Subaru; Twin Falls (ID); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Medical and dental benefits

401k

Paid training

Employee discounts on products and services

Job summary

Twin Falls Subaru in Twin Falls, Idaho is looking for a Business Development Representative responsible for managing phone and internet interactions with customers. The role involves scheduling guest visits and converting inquiries into brand advocates through excellent communication.

The ideal candidate will have prior customer service experience, be high-energy and self-motivated, and possess good phone skills. Benefits include hourly earnings plus bonuses, medical and dental coverage, and paid training.

Qualifications

• Prior experience in customer service.
• High energy and self‑motivation.
• Valid driver's license and satisfactory driving record.

Responsibilities

• Handling all incoming phone calls and internet inquiries professionally.
• Scheduling and making arrangements for guests visiting the dealership.
• Building rapport quickly with guests and converting inquiries into advocates.
• Following up to ensure satisfaction and create relationships.
• Being a master on the phone and persistent.

Skills

Phone skills

Organizational skills

Written and oral communication

Basic computer skills

Proficiency in Spanish

Job description

About the Role

Business Development Representative at Twin Falls, Idaho. Primary goal is answering phones, managing internet opportunities, and bringing customers to the dealership. Earnings are hourly plus bonuses based on appointments set, shown, and sold.

What We Offer

• Unique culture built on 7 brand promises
• Opportunities for internal promotion
• Medical and dental benefits
• 401k
• Paid training
• Employee discounts on products and services

Daily Responsibilities

• Handling all incoming phone calls and internet inquiries professionally
• Scheduling and making arrangements for guests visiting the dealership
• Building rapport quickly with guests, converting hesitant inquiries into brand advocates
• Following up to ensure satisfaction and creating lifelong relationships
• Being a master on the phone, persistent, and ready for success, even in tough situations

Desired Traits and Skills

• Excellent phone, organizational, written, and oral skills
• Confidence in crafting emails and text messages using proper grammar
• Basic computer skills and ability to think outside the box
• Genuine enjoyment of the thrill of success and persistence to keep going
• Proficiency in Spanish highly valued

Qualifications

• Prior experience in customer service
• High energy and self‑motivation
• Valid driver's license and satisfactory driving record
• Willing to submit to pre‑employment background check and drug test

Equal Opportunity Statement

We are an equal opportunity employer committed to a safe, drug‑free work environment. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.