Appointment Coordinator (Service Business Development) *Spanish Preferred

Rydell Twin Falls Cars; Twin Falls (ID); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

7 brand promises

Internal promotion

Medical and Dental benefits

401k

Paid Training

Employee discounts

Job summary

Twin Falls Subaru, located in Twin Falls, Idaho, is hiring a Business Development Representative to be the driving force behind customer engagement. You will answer phones, manage internet inquiries, and bring customers to the dealership, with hourly pay plus bonuses tied to appointments set, shown, and sold.

This role offers a culture built on our seven brand promises, opportunities for internal promotion, medical and dental benefits, 401k, paid training, and employee discounts on products and

Qualifications

• Prior experience in customer service or retail is preferred.
• Excellent phone, organizational, written, and oral skills.

Responsibilities

• Handle all incoming phone calls and internet inquiries professionally.
• Schedule and coordinate guest visits to the dealership.
• Build rapport quickly and convert inquiries into customers.
• Follow up to ensure satisfaction and cultivate lasting relationships.
• Be persistent and effective on the phone, even in challenging situations.

Skills

Phone skills

Organization

Written communication

Oral communication

Spanish (optional)

Job description

Join the Twin Falls Subaru Team as a Business Development Representative!

Are you energized, confident, and self-motivated? Do you have a flair for customer service and a passion for growth? Do you seek income that reflects your direct efforts?

As a leading name in the automotive industry, we're committed to changing how people experience car buying. At our dealership in Twin Falls, Idaho, we live by seven core promises, ranging from offering one low price (plain and simple, always) to ensuring that our customers can't buy the wrong vehicle. We believe in creating a relaxed shopping experience, providing real cash value for trades, offering dependable service, and delivering the right vehicles at the right time.

About the Role:

We are on the lookout for enthusiastic, self-sufficient Business Development Representatives to be the driving force behind our Twin Falls, Idaho dealership. Your primary goal is to answer phones, manage internet opportunities, and, most importantly, bring customers to our dealership. With an hourly pay plus bonuses based on appointments set, shown, and sold, your earnings are directly tied to your efforts and success!

What We Offer:

• A unique culture built on our 7 brand promises
• Opportunities for internal promotion
• Medical and Dental benefits
• 401k
• Paid Training
• Employee discounts on products and services

Daily Responsibilities Include:

• Handling all incoming phone calls and internet inquiries professionally
• Scheduling and making arrangements for guests visiting our dealership
• Building rapport quickly with guests, converting hesitant inquiries into brand advocates
• Following up to ensure satisfaction and creating lifelong relationships
• Being a master on the phone, persistent, and ready for success, even in tough situations

Desired Traits and Skills:

• Excellent phone, organizational, written, and oral skills
• Confidence in crafting emails and text messages using proper grammar
• Basic computer skills and an ability to think outside the box
• A genuine enjoyment of the thrill of success and the persistence to keep going
• Proficiency in Spanish is preferred, but not required.

Qualifications:

• Prior experience in customer service
• High energy and self-motivation
• Must possess a valid driver's license and have a satisfactory driving record
• Willing to submit to a pre-employment background check

We believe in promoting from within and only hiring externally when necessary. If you align with our values and have the drive to grow with us,

We are an equal opportunity employer committed to a safe, drug-free work environment. All applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Are you ready to be so effective you are able to be helpful to others?