Appointment Success Specialist

Rydell Twin Falls Cars; Twin Falls (ID); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

7 brand promises

Internal promotion

Medical and Dental benefits

401k

Paid Training

Employee discounts

Job summary

Twin Falls Subaru, located in Twin Falls, Idaho, is hiring a Business Development Representative to be the driving force behind customer engagement. You will answer phones, manage internet inquiries, and bring customers to the dealership, with hourly pay plus bonuses tied to appointments set, shown, and sold.

This role offers a culture built on our seven brand promises, opportunities for internal promotion, medical and dental benefits, 401k, paid training, and employee discounts on products and

Qualifications

• Prior experience in customer service or retail is preferred.
• Excellent phone, organizational, written, and oral skills.

Responsibilities

• Handle all incoming phone calls and internet inquiries professionally.
• Schedule and coordinate guest visits to the dealership.
• Build rapport quickly and convert inquiries into customers.
• Follow up to ensure satisfaction and cultivate lasting relationships.
• Be persistent and effective on the phone, even in challenging situations.

Skills

Phone skills

Organization

Written communication

Oral communication

Spanish (optional)

Job description

Twin Falls Subaru, located in Twin Falls, Idaho, is hiring a Business Development Representative to be the driving force behind customer engagement. You will answer phones, manage internet inquiries, and bring customers to the dealership, with hourly pay plus bonuses tied to appointments set, shown, and sold.

This role offers a culture built on our seven brand promises, opportunities for internal promotion, medical and dental benefits, 401k, paid training, and employee discounts on products and