Appointment Coordinator

JULIEN FAREL GROUP; City of Rochester (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

Julien Farel in NYC is seeking front desk and booking room staff for our 10,000 square foot beauty and wellness mecca at the Loews Regency Hotel on Park Avenue. We are expanding our team to deliver luxury service at the highest level, full or part-time positions available.

You will efficiently book appointments, handle multi-line phones, advise clients on services and products, take phone orders, and perform light administrative tasks while delivering a graceful, smiling guest experience.

Qualifications

• Enthusiastic, service-oriented and a positive attitude.
• Previous salon, spa or retail experience.
• Strong computer skills, previous salon or spa booking software experience preferred.
• Ability to multi-task under pressure with grace and a smile.
• Flexible in schedule and shifts as we are open 7 days/week.
• Effective communicator and team player.
• Highly organized and detail oriented.

Responsibilities

• Efficiently book appointments for a super-busy 7 day per week salon & spa, and manage multi-line phones
• Deliver specialty service to our upscale clientele
• Advise clients on our service offerings and products
• Take phone orders from clients
• Miscellaneous administrative work

Skills

Customer service

Phone handling

Multi-tasking

Team player

Organized

Tools

Booking software

Microsoft Office

Job description

Salon & Spa Front Desk / Appointment Booking Room Position at Julien Farel

Job Description

We are expanding our Front Desk and Booking Room Team at our 10,000 square foot beauty and wellness mecca at the Loews Regency Hotel – on Park Avenue, NYC.

This is an exciting opportunity to join one of the top salons/spas in the United States. We are seeking either full or part-time Client Service/Booking Room Staff who have a passion for beauty, and enthusiasm for delivering specialty service at the highest level.

If you are seeking a career path in the beauty or client service industry, this position is a great opportunity to grow with a well-known brand. Our salon, spa and namesake product line are paving a distinctive path in luxury beauty and featured regularly in international publications. Check out julienfarel.com

General Responsibilities

• Efficiently book appointments for a super-busy 7 day per week salon & spa, and manage multi-line phones
• Deliver specialty service to our upscale clientele
• Advise clients on our service offerings and products
• Take phone orders from clients
• Miscellaneous administrative work

Qualifications

• Enthusiastic, service-oriented and a positive attitude
• Previous salon, spa or retail experience
• Strong computer skills, previous salon or spa booking software experience preferred
• Ability to multi-task under pressure with grace and a smile
Flexible in schedule and shifts as we are open 7 days/week
• Effective communicator and team player
• Highly organized and detail oriented

We look forward to offering a new beginning and helping shape the future leaders of this business with continued growth and success in your career path.