SALON SPA FRONTDESK APPOINTMENT BOOKING ROOM POSITION

JULIEN FAREL GROUP LLC; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Free food & snacks

Job summary

JULIEN FAREL GROUP LLC’s salon and spa in the Loews Regency Hotel, NYC, seeks a Front Desk/Appointment Booking Room staff member to join a luxury beauty and wellness team. The role is full- or part-time and focuses on delivering high-level client service, scheduling appointments, and handling multi-line phone systems.

You will advise clients on services and products, process orders, and perform general administrative duties in a fast-paced, seven-days-a-week environment.

Qualifications

• Enthusiastic, service-oriented and a positive attitude.
• Previous salon, spa or retail experience.
• Strong computer skills; previous salon or spa booking software experience preferred.
• Flexible schedule; open 7 days/week.

Responsibilities

• Efficiently book appointments for a busy 7 day per week salon & spa, and manage multi-line phones.
• Deliver specialty service to our upscale clientele.
• Advise clients on our service offerings and products.
• Take phone orders from clients.
• Miscellaneous administrative work.

Skills

Customer service

Booking & reservations

Multitasking

Phone etiquette

Team player

Tools

Salon booking software

CRM software

Microsoft Office

Job description

SALON & SPA FRONTDESK / APPOINTMENT BOOKING ROOM POSITION

We are expanding our Front Desk and Booking Room Team at our 10,000 square foot beauty and wellness mecca at the Loews Regency Hotel - on Park Avenue, NYC. This is an exciting opportunity to join one of the top salons/spas in the United States. We are seeking either full or part-time

Client Service/Booking Room Staff who have a passion for beauty, and enthusiasm for delivering specialty service at the highest level.

If you are seeking a career path in the beauty or client service industry, this position is a great opportunity to grow with a well-known brand. Our salon, spa and namesake product line are paving a distinctive path in luxury beauty and featured regularly in international publications. Check out julienfarel.com

Benefits:

• 401(k)
• Employee discounts
• Health insurance
• Paid time off
• Free food & snacks

GENERAL RESPONSIBILITIES

• Efficiently book appointments for a super-busy 7 day per week salon & spa, and manage multi-line phones
• Deliver specialty service to our upscale clientele
• Advise clients on our service offerings and products
• Take phone orders from clients
• Miscellaneous administrative work

QUALIFICATIONS

• Enthusiastic, service-oriented and a positive attitude
• Previous salon, spa or retail experience
• Strong computer skills, previous salon or spa booking software experience preferred
• Ability to multi-task under pressure with grace and a smile
• Flexible in schedule and shifts as we are open 7 days/week
• Effective communicator and team playerHighly organized and detail oriented

We look forward to offering a new beginning and help shape the future leaders of this business with continued growth and success in your career path.