Lux Spa Front Desk & Booking Specialist

JULIEN FAREL GROUP LLC; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Free food & snacks

Job summary

JULIEN FAREL GROUP LLC’s salon and spa in the Loews Regency Hotel, NYC, seeks a Front Desk/Appointment Booking Room staff member to join a luxury beauty and wellness team. The role is full- or part-time and focuses on delivering high-level client service, scheduling appointments, and handling multi-line phone systems.

You will advise clients on services and products, process orders, and perform general administrative duties in a fast-paced, seven-days-a-week environment.

Qualifications

• Enthusiastic, service-oriented and a positive attitude.
• Previous salon, spa or retail experience.
• Strong computer skills; previous salon or spa booking software experience preferred.
• Flexible schedule; open 7 days/week.

Responsibilities

• Efficiently book appointments for a busy 7 day per week salon & spa, and manage multi-line phones.
• Deliver specialty service to our upscale clientele.
• Advise clients on our service offerings and products.
• Take phone orders from clients.
• Miscellaneous administrative work.

Skills

Customer service

Booking & reservations

Multitasking

Phone etiquette

Team player

Tools

Salon booking software

CRM software

Microsoft Office

Job description

JULIEN FAREL GROUP LLC’s salon and spa in the Loews Regency Hotel, NYC, seeks a Front Desk/Appointment Booking Room staff member to join a luxury beauty and wellness team. The role is full- or part-time and focuses on delivering high-level client service, scheduling appointments, and handling multi-line phone systems.

You will advise clients on services and products, process orders, and perform general administrative duties in a fast-paced, seven-days-a-week environment.