Applications Manager

Loparex LLC; United States; On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Health Savings Account (HSA)

Fitness reimbursement

Career growth opportunities

401(k) matching program

Paid Time off and Holidays

Job summary

Loparex LLC is seeking an Applications Manager in the United States to lead technical engagements with customers, own new product development from initiation to commercialization, and support the sales team with CTO/NPD activities. The role requires strong engineering knowledge and excellent communication, with travel to customer sites as needed.

The position offers a path to leadership roles and emphasizes hands-on problem solving, process improvement, and cross-functional collaboration across

Qualifications

• Bachelor's Degree in Engineering, science, paper/polymer science, a related process field or equivalent experience required.
• Understanding of six sigma principles
• Strong technical writing and verbal skills
• Process awareness and assessment capabilities
• Project Management Skills
• Self-governorship and strong time management
• Operations or operations support background preferred
• Prior field service experience (even if project related) preferred

Responsibilities

• Technical ownership of commercialized products, including MOC activities.
• Support Loparex Commercial group with all technical activities to realize customer requirements – including customer on site visits.
• Responsible for new product creation – NPD, CTO or go to products. Provide trial plans to the operations group for new product development projects.
• Create new products within the Evolve system, including semi-finished products where appropriate.
• Manage urgent complaint investigations for non-transactional customer complaints.
• Cradle to grave ownership of new product development including Loparex plant trials to commercialization.
• Support raw material changes as appropriate
• Review and approve complaint investigation reports, ensuring they satisfy customer requirements. Support financial resolution.
• Compile customer specification documents, including data analysis and record appropriately, acquiring suitable plant acceptance.
• Support commercial team produce call reports for key customer meetings, using Salesforce.
• This role will require nominally 25% travel (regional) with monthly surges that might exceed 50%

Skills

Six Sigma

Technical writing

Verbal communication

Project management

Time management

Operations background

Field service experience

Education

Bachelor's Degree in Engineering or related field

Tools

Salesforce

Evolve system

MOC knowledge

Job description

Overview

Loparex LLC is the world's largest manufacturer of extrusion base and silicone coated release liners for the converting industry. We have an exciting opportunity for an Applications Manager to join our team and play a key role in driving innovation, supporting customer success, and advancing our strategic growth initiatives.

Applications Managers support the Loparex Sales teams with all technical customer engagements by owning all aspects of new product creation and development from initiation through commercialization. Applications Managers should have intimate Loparex product and process understanding, they must have strong process troubleshooting and assessment skills with excellent customer communication skills.

The Applications Manager can be considered a development role for potential Operations, Marketing or Commercial leadership roles. Customer of strategic value justify dedicated technical support with an experienced professional Applications Manager position.

Loparex is headquartered in Cary, North Carolina, U.S.A. and has four manufacturing sites in North America (Hammond, WI; Iowa City; IA; Malvern, PA; Manteno, IL), two manufacturing sites in Europe (Apeldoorn, The Netherlands; Forchheim, Germany), one manufacturing site in India (Silvassa) and one manufacturing site in China (Guangzhou). While all qualified candidates will be considered, candidates located near one of Loparex's U.S. sites are strongly preferred.

If you are passionate about solving complex technical challenges and making a meaningful impact, we encourage you to apply today!

Primary Job Duties and Responsibilities

• Technical ownership of commercialized products, including MOC activities.
• Support Loparex Commercial group with all technical activities to realize customer requirements – including customer on site visits.
• Responsible for new product creation – NPD, CTO or go to products. Provide trial plans to the operations group for new product development projects.
• Create new products within the Evolve system, including semi-finished products where appropriate.
• Manage urgent complaint investigations for non-transactional customer complaints.
• Cradle to grave ownership of new product development including Loparex plant trials to commercialization.
• Support raw material changes as appropriate
• Review and approve complaint investigation reports, ensuring they satisfy customer requirements. Support financial resolution.
• Compile customer specification documents, including data analysis and record appropriately, acquiring suitable plant acceptance.
• Support commercial team produce call reports for key customer meetings, using Salesforce.
• This role will require nominally 25% travel (regional) with monthly surges that might exceed 50%

Job Skills, Experience, and Knowledge Requirements

• Bachelor's Degree in Engineering, science, paper/polymer science, a related process field or equivalent experience required.
• Understanding of six sigma principles
• Strong technical writing and verbal skills
• Process awareness and assessment capabilities
• Project Management Skills
• Self-governorship and strong time management
• Operations or operations support background preferred
• Prior field service experience (even if project related) preferred

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance and Voluntary Benefit Options
• Health Savings Account with generous annual employer contribution
• Fitness reimbursement program
• Development and career growth opportunities
• Competitive 401(k) matching program
• Paid Time off, volunteer hours, and 11 paid Holidays

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by applicable law.