Applications Engineer II — Metrology Training & Support

IQS, Inc.; Wixom (MI); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

EAP

Vacation & Sick Pay

Other ZEISS benefits

Job summary

ZEISS is seeking an Applications Engineer in Wixom, MI to serve as a trusted technical advisor for customers, delivering training on Industrial Metrology systems and providing remote and on-site support. You will help customers maximize product usage through curriculum development, hands-on demonstrations, and clear technical communication.

The role involves responding to inquiries, performing software and system testing, and collaborating with internal teams to meet project requirements.

Qualifications

• Bachelor's degree in a technical field.
• 2–5 years of experience.
• Ability to interpret engineering drawings for dimensional control.
• Proficiency in 3D mathematics and programming in modern scientific computing languages.
• Strong written and verbal communication for diverse audiences.
• Ability to identify and resolve technical challenges with concise reports.
• Collaborate with customers and internal teams.
• Experience in training or teaching and conveying technical concepts.

Responsibilities

• Deliver training on ZEISS Industrial Metrology systems (in-house, on-site, and customized sessions).
• Provide remote and on-site technical support for software and applications.
• Assess and prioritize customer issues; report software performance issues accurately.
• Support internal teams with software and application expertise.
• Assist with software and system testing to support product development.
• Deliver foundational IT support (Windows, networking, database).
• Prepare and maintain project data; respond to quotations with time estimates.

Skills

Engineering interpretation

3D mathematics

Programming languages

Communication skills

Problem solving

Self-motivated learner

Education

Bachelor's degree in Computer Science/Physics/Mechanical Engineering

Tools

Server administration

Networking

Cloud computing

SQL/Database management

Data analysis & reporting

Job description

ZEISS is seeking an Applications Engineer in Wixom, MI to serve as a trusted technical advisor for customers, delivering training on Industrial Metrology systems and providing remote and on-site support. You will help customers maximize product usage through curriculum development, hands-on demonstrations, and clear technical communication.

The role involves responding to inquiries, performing software and system testing, and collaborating with internal teams to meet project requirements.