Field Applications Engineer II — Travel‑Ready Metrology

IQS, Inc.; Wixom (MI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Employee Assistance Programs

Vacation and sick pay

The list goes on!

Job summary

ZEISS in Wixom, MI is seeking a Field Applications Engineer Level 2 to support pre-sales demonstrations and post-sales applications for Industrial Metrology systems. You will train customers, deliver in-field and on-site demonstrations, and collaborate with the sales team to introduce new products in North America.

Travel 35-50% and work in a hybrid environment. Applicants should have an engineering degree and strong communication skills, plus knowledge of GD&T, SPC, and advanced measurement

Qualifications

• A four-year degree in Engineering, Computer Science, or Physics is required. Equivalent work-related experience may be considered.
• The FAE Level 2 has all the same core requirements of a Level 1 but adds a 3 year minimum experience requirement in the role of Field Applications Engineer Level 1. Equivalent experience will be considered if hiring from the outside rather than promoting from within.
• Able to read and understand engineering drawings.
• Understanding of 3D mathematics and computer programming techniques in any of the modern scientific computer languages.
• Excellent verbal communication skills and comfortable presenting technical information to small or large audiences.
• Self-starter, comfortable working independently.
• Proficient at Microsoft 365 and related software packages.
• Valid driver's license

Responsibilities

• Provide technical consultation to field sales personnel and the Industrial Metrology (IM) dealer network in matters relating to advanced applications and systems.
• Facilitate the flow and accuracy of technical information to the field sales force.
• Maintain a focus on advanced applications and new ZEISS technology.
• Support the introduction of new products into the North American Market.
• Provide technical training programs to the field sales personnel and IM dealer network.
• Plan, prepare, and perform high quality customer demonstrations, both in-house and in the field as needed.
• Provide technical after-sales support for customers to help insure successful use of ZEISS systems.
• Provide customer training as needed to supplement the Applications Engineering staff.
• Provide support for all Carl Zeiss Industrial Metrology systems
• Respond to all customer related software/applications support questions.
• Respond to any Carl Zeiss Industrial Quality Solutions department requiring software/applications support.
• Aid with software & system testing in support of product development.
• File accurate software performance reports.
• Provide technical after-sales support for customers to help ensure successful use of our system.
• Applications expertise for necessary project-related activities
• Respond to customer requests for quotation which typically includes analyzing inspection requirements and quoting part programming costs.
• Estimate anticipated Gage R&R results.
• On-site implementation of quoted application items.
• The ability to understand and support IT related issues
• Windows Operating System knowledge.
• Networking.
• Database Management.
• The ability to understand Statistical Process Control (SPC) concepts.
• The ability to understand Geometric Dimensioning & Tolerancing (GD&T).
• Other duties as required.

Skills

Technical consultation

Pre-sales support

Customer training

Windows OS

Networking

Database management

SPC concepts

GD&T

3D mathematics

Programming basics

Education

Bachelor's degree in Engineering, Computer Science, or Physics

Job description

ZEISS in Wixom, MI is seeking a Field Applications Engineer Level 2 to support pre-sales demonstrations and post-sales applications for Industrial Metrology systems. You will train customers, deliver in-field and on-site demonstrations, and collaborate with the sales team to introduce new products in North America.

Travel 35-50% and work in a hybrid environment. Applicants should have an engineering degree and strong communication skills, plus knowledge of GD&T, SPC, and advanced measurement