Applications Analyst I

University of Vermont Medical Center; South Burlington (VT); On-site; USD 65,000 - 75,000; Full time

Job summary

University of Vermont Medical Center is seeking an Applications Analyst I to provide analysis, support and maintenance of software used for clinical and business processes. You will gather user needs, develop solutions and ensure alignment with regulatory and organizational standards.

The role may involve creating training materials and user guides, collaborating with end-users, vendors and IT staff, and occasionally supporting 24/7 operations across the UVM Health Network.

Qualifications

• Bachelor's degree in CS/IT or related field strongly preferred.
• Epic Application support certification required within 120 days of hire with maximum of three attempts.

Responsibilities

• Analyze user needs and develop solutions while adhering to standards.
• Provide analysis, support and maintenance of software for clinical and business processes.
• Collaborate with end-users, vendors and IT staff to integrate applications with business and clinical operations.
• Develop training materials, user guides and maintain training environments.

Education

Bachelor's degree in computer science, information technology, or related field

Epic certification within 120 days of hire (3 attempts max)

Job description

Job Summary

The Applications Analyst I provides analysis and technical support, and maintenance of the software used to support clinical and business processes. The individual is responsible for analyzing user needs and developing solutions to those needs while adhering to and maintaining best practice, organizational and regulatory standards as determined by IT and Organizational Leadership. The Applications Analyst I will develop a clear understanding of the software and tools used to meet the needs of the end user following developed standards. Responsibilities include working with end-users, vendors and internal IT staff supporting business/clinical processes and facilitating cohesive integration of software applications with business and clinical operations.

The Applications Analyst I support could include a subspecialty in designing and delivering training documentation for software used in business and clinical processes. This includes business and clinical analysis, training materials, user guides, building, testing, and maintaining training environments.

The Applications Analyst I may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required.

Education

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.

Experience

• Preferred: Experience with application support and/or implementation.
• Alternatively: 1 or more years of relevant operational experience in lieu of direct system support.