Clinical Applications Analyst I – Training & 24/7 Support

UVM Health; South Burlington (VT); On-site; USD 52,000 - 78,000; Full time

Job summary

UVM Health seeks an Applications Analyst I to provide analysis and technical support, and maintenance of software supporting clinical and business processes. You will analyze user needs and develop solutions while adhering to best practices, standards, and regulatory requirements determined by IT leadership.

The role may include designing and delivering training documentation for software used in business and clinical processes, and travel across the UVM Health Network as needed.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• Epic Application support certification required within 120 days of hire with a maximum of three attempts.

Responsibilities

• Analyze user needs and develop solutions while adhering to best practices, organizational and regulatory standards.
• Collaborate with end-users, vendors and internal IT staff to support business/clinical processes and integrate software with operations.
• Provide training materials and user guides for software used in business and clinical processes.

Skills

User needs analysis

Technical support

Training documentation

Education

Bachelor's degree in CS/IT

Epic Certification within 120 days

Tools

Epic software

Job description

UVM Health seeks an Applications Analyst I to provide analysis and technical support, and maintenance of software supporting clinical and business processes. You will analyze user needs and develop solutions while adhering to best practices, standards, and regulatory requirements determined by IT leadership.

The role may include designing and delivering training documentation for software used in business and clinical processes, and travel across the UVM Health Network as needed.