APPLICATION ANALYST III

Mohawk Valley Health System; City of Utica (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Mohawk Valley Health System is seeking a senior Applications Analyst III to design, build, test, validate and support healthcare software applications. The role collaborates with clinical and business owners, provides mentoring to less experienced analysts, and participates in change control and on-site after-hours on-call duties.

The ideal candidate holds a Bachelor’s degree in Information Services or related field, 5 years IT/clinical analytics experience, and EPIC certification within 6

Qualifications

• Bachelor's degree in Information Services or related field.
• 5 years of IT or analytical clinical discipline experience.
• Proficient in Microsoft Office or similar applications.
• Excellent verbal and written communication.
• Ability to work independently and solve complex problems.
• Understanding of healthcare organizations and operations.
• EPIC Application Certification within 6 months.
• Healthcare/clinical experience preferred: 3+ years.

Responsibilities

• Design, build/configuration, testing, validation, documentation and ongoing support for Healthcare applications.
• Lead design, development and testing of new and enhanced applications.
• Mentor and train junior analysts.
• Coordinate complex projects within defined scope.
• Review system performance and resolve issues.
• Participate in version upgrades to keep applications current.
• Maintain change records and attend change control committee.
• Support end users, engage clinicians and optimize workflows.
• Share knowledge with IT staff and pursue ongoing education.
• Be on-site for on-call after hours.

Skills

IT experience

Communication skills

Analytical skills

Teamwork

Time management

Project management

Education

Bachelor's degree in Information Services or related field

Tools

Microsoft Office

Job description

The Application Analyst III (Senior) will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications. Works collaboratively with clinical and business owners to provide IT solutions that meet the needs of the areas involved. Provides mentoring, guidance and training to less experienced analysts.

Core Job Responsibilities

• Design, build/configuration, testing, validation, documentation and ongoing support for the Healthcare applications.
• Lead in the planning, design, development and testing of new applications and enhancements to existing applications to support initiatives.
• Lead, coach, train and/or mentor to a subordinate group.
• Investigate, recommend solutions, and implement processes and guidelines intended to reduce issues.
• Coordinate increasingly complex individual projects or work streams within the defined scope of the overall project.
• Complete tasks based on clearly defined project milestones and support requirements.
• Expand or modify system to serve new purposes or improve workflows.
• Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.
• Participate in version upgrades on a scheduled basis to keep applications and users current.
• Coordinate projects, schedule, and facilitate meetings to complete assignments.
• Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.
• Participate with clinical disciplines to support end user engagement, intentional design, and workflow control
• Provide technical and functional analyst support.
• Shares knowledge and skills with other IT support staff to promote a collective knowledge base. Seek out learning opportunities from co-workers.
• Maintains technical skills in line with current industry standards and certifications. Actively participates in continuing education, seminars/conferences, professional societies/journals and networking with other IT professionals to keep current with new developments and technology.
• Is flexible and available to come on-site for on-call duty after hours.
• Perform other duties as required.
  

Education/Experience Requirements

REQUIRED:

• Bachelor's degree in Information Services, a relate field, or equivalent experience.
• 5 years of experience in IT or an analytical clinical discipline.
• Proficient in use of Microsoft Office or similar applications.
• Excellent communication (verbal and written), analytical, team, and time management skills.
• Ability to exercise tact and good interpersonal skills.
• Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner.
• Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.
  

PREFERRED:

• 3+ years Healthcare/clinical experience.
  

Licensure/Certification Requirements

REQUIRED:

• EPIC Application Certification (required within 6 months).

Disclaimer

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.