Applications Analyst I

Home Health; Burlington (VT); On-site; USD 65,000 - 75,000; Full time

Job summary

UVM Health seeks an Applications Analyst I to analyze user needs and develop software solutions for clinical and business processes. The role emphasizes understanding software, adhering to standards, and collaborating with end-users, vendors, and IT staff to ensure cohesive integration with operations.

Responsibilities include preparing training materials and guides, building, testing, and maintaining training environments.

Qualifications

• Bachelor's degree in computer science, information technology, or related field strongly preferred.
• Epic Application support certification required within 120 days of hire with a maximum of three attempts.
• Experience with application support or implementation preferred.
• Alternatively: 1+ year of relevant operational experience in lieu of direct system support.

Responsibilities

• Analyze user needs and develop solutions that meet requirements while following standards.
• Provide analysis, training materials, user guides, and maintain training environments for software used in business and clinical processes.
• Support business and clinical processes with software integrations to operations.
• May require 24/7 coverage and travel across the UVM Health Network.

Skills

Application support

Clinical/business process analysis

Education

Bachelor's degree in Computer Science / Information Technology

Epic Application support certification within 120 days

Tools

Epic Applications

Job description

Job Summary:
The Applications Analyst I provides analysis and technical support, and maintenance of the software used to support clinical and business processes. The individual is responsible for analyzing user needs and developing solutions to those needs while adhering to and maintaining best practice, organizational and regulatory standards as determined by IT and Organizational Leadership. The Applications Analyst I will develop a clear understanding of the software and tools used to meet the needs of the end user following developed standards. Responsibilities include working with end-users, vendors and internal IT staff supporting business/clinical processes and facilitating cohesive integration of software applications with business and clinical operations.

The Applications Analyst I support could include a subspecialty in designing and delivering training documentation for software used in business and clinical processes. This includes business and clinical analysis, training materials, user guides, building, testing, and maintaining training environments.

The Applications Analyst I may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required.

Education:

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.

Experience:

• Preferred: Experience with application support and/or implementation.
• Alternatively: 1 or more years of relevant operational experience in lieu of direct system support.