Application Support & Systems Analyst (Windows/Web)

V Group Inc.; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

V Group Inc. is seeking an Application Support professional for the New York City HRA/DSS engagement, located in Brooklyn, NY. The role focuses on web and Windows-based applications, system analysis, SQL reporting, and user training.

You will work with MIS leaders, developers, and project managers to implement and maintain applications, reports, and security controls. The position requires a minimum of 4 years in design/analysis, SQL reporting, and end-user support, with responsibilities

Qualifications

• Experience designing and supporting Windows-based and Web-based applications.
• Strong background in system analysis and documentation.
• Proficiency in SQL reporting and data extraction for operational use.
• Ability to design and deliver user training and tutorials.
• Experience with SQL Server environments and related integration services.
• Familiarity with end-user communication and cross-functional coordination.

Responsibilities

• Develop system-design specifications and documentation for DB, network, security, and software configurations.
• Analyze existing systems and document improvements and alternative solutions.
• Create operation, installation, and system-maintenance procedures for various IT stacks.
• Collaborate with MIS managers, senior programmers, and project managers on implementations.
• Create, test, and support in-house applications, including reports, logs, and security metrics.
• Perform statistical analysis of system data and produce performance reports.
• Resolve user issues and coordinate with MIS team for complex IT problems.
• Prepare tutorials and conduct user training with minutes and recommendations.
• Maintain system security and safeguard vendor/contract information.
• Test programs, integrate modules, monitor QA standards, and coordinate data extracts.

Skills

Web application support

System analysis

SQL reporting

User training

Active Directory

SQL Server 2008

SQL Server Integration Services

Tools

Active Directory

SQL Server 2008

SSIS

Job description

V Group Inc. is seeking an Application Support professional for the New York City HRA/DSS engagement, located in Brooklyn, NY. The role focuses on web and Windows-based applications, system analysis, SQL reporting, and user training.

You will work with MIS leaders, developers, and project managers to implement and maintain applications, reports, and security controls. The position requires a minimum of 4 years in design/analysis, SQL reporting, and end-user support, with responsibilities