Application Support Specialist

Alined Consulting Group; California (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading consulting group is seeking an Application Support Specialist with extensive experience in application support, particularly in legal software. The ideal candidate will have strong communication skills, technical knowledge of Microsoft products, and the ability to work remotely in a team-oriented environment.

Qualifications

• At least 7 years of relevant industry experience.
• Experience with Microsoft 365 SaaS and third-party integrations.
• Technical knowledge of Windows 11.

Responsibilities

• Provide application support for various software programs.
• Conduct ongoing quality assurance and change management.
• Work effectively in a dispersed team environment.

Skills

Communication

Risk Assessment

Remote Work Proficiency

Adaptability

Stress Management

Tools

Microsoft Office Suite

Microsoft 365 SaaS

iManage Worksite/DeskSite

BigHand products

Workshare Professional

Microsoft Windows 11

Job description

Job Description: Application Support Specialist

This position requires a professional with extensive experience in application support, particularly with Microsoft Office Suite, iManage Worksite/DeskSite, BigHand products, Workshare Professional, or similar software programs.

The candidate should have experience with Microsoft 365 SaaS products, third-party integrations, and in-depth knowledge of Microsoft Windows 11. Strong communication skills, risk assessment abilities, and remote work proficiency are essential. The role involves ongoing quality assurance, change management, and the ability to work under pressure in a dispersed team environment.

**Experience & Qualifications:**

• At least 7 years of relevant industry experience
• Experience with Microsoft 365 SaaS and third-party integrations
• Technical knowledge of Windows 11
• Excellent communication and leadership skills
• Ability to work remotely and cross-train team members
• Adaptability to new products and stress management skills

**Additional Details:**

• Seniority level: Mid-Senior
• Employment type: Full-time
• Job function: Information Technology
• Industry: Law Practice