Application Technical Analyst

Quadax, Inc.

Middleburg Heights (OH)

On-site

USD 40,000 - 60,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

A healthcare technology company is seeking an Application Support Representative in Middleburg Heights, OH. The role involves providing second-level support for EDI applications, assisting clients and staff with technical issues. Candidates should have strong problem-solving and computer skills, with an associate degree preferred. This full-time position offers a dynamic working environment.

Qualifications

Knowledge of EDI is a plus.
Ability to work in a fast-paced environment.
Ability to maintain confidentiality.

Responsibilities

Provide second-level software support for EDI clients and staff.
Research network issues, program errors, and Windows errors.
Assist with testing Xpeditor enhancements and bug fixes.

Skills

Problem-solving skills

Strong computer skills

Excellent verbal communication skills

Excellent written communication skills

Attention to detail

Education

Associate’s degree preferred

Job description

Join to apply for the Application Support Representative role at Quadax, Inc.

This position resides on the EDI Application Tech team, which provides second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications.

Responsibilities:

Provide second-level software support for EDI clients and staff.
Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.
Assist with testing Xpeditor enhancements and bug fixes that are part of Xpeditor releases.
Map client claim files to load into Xpeditor.
Establish custom edits/converts using Xpressbiller software.
Modify Xpeditor Reports per client requests.
Assist with identifying product shortcomings and possible enhancements.
Other duties as assigned.

Qualifications:

Associate’s degree preferred.
Knowledge of EDI a plus.
Problem-solving skills.
Strong computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment.
Strong attention to detail when working with clients and internal departments.
Ability to set priorities.
Ability to maintain confidentiality.

Overview

This position resides on the EDI Application Tech team, providing second-level support for EDI's clients and call center personnel, resolving various technical issues with EDI Applications.

Responsibilities:

Provide second-level software support for EDI clients and staff.
Research network issues, program errors, and Windows errors relating to Xpeditor Server performance.
Assist with testing Xpeditor enhancements and bug fixes that are part of Xpeditor releases.
Map client claim files to load into Xpeditor.
Establish custom edits/converts using Xpressbiller software.
Modify Xpeditor Reports per client requests.
Assist with identifying product shortcomings and possible enhancements.
Other duties as assigned.

Qualifications:

Associate’s degree preferred.
Knowledge of EDI a plus.
Problem-solving skills.
Strong computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment.
Strong attention to detail when working with clients and internal departments.
Ability to set priorities.
Ability to maintain confidentiality.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Seniority level