Account Representative (Medical EDI Software)

Quadax, Inc.; Birmingham (AL); On-site; USD 52,000 - 60,000; Full time

Job summary

Quadax, Inc. is seeking an Account Representative to serve as the face of the company, assisting hospitals and physician practices with the Xpeditor electronic claims processing software.

The role involves frequent travel by automobile and airplane to multiple cities in the region and requires strong communication with clients and Quadax staff. Responsibilities include client setup, training staff, analyzing billing reports, presenting additional products, and researching payer reasons for

Qualifications

• Bachelor’s degree preferred
• Detail oriented and good investigat ive and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be a jack of all trades and learn essential functions of many departments behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel by automobile/air approximately 30-50% of the time
• Ability to maintain confidentiality

Responsibilities

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Skills

Detail oriented

Investigative skills

Software troubleshooting

Multitask

Public speaking

Remote work experience

Travel willing

Education

Bachelor’s degree

Tools

Xpeditor

Job description

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This person will need to travel by automobile and airplane to Kansas City, Dallas/Ft. Worth, Oklahoma City, and other cities/states in the region.

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This person will need to travel by automobile and airplane to Kansas City, Dallas/Ft. Worth, Oklahoma City, and other cities/states in the region.

Location: ***Candidates must reside in and be authorized to work in Missouri, Alabama, or Texas.***

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree preferred
• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be "jack of all trades" and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel by automobile/air approximately 30%-50% of the time
• Ability to maintain confidentiality

Salary Range: $52,000 to $60,000

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.