Account Representative (Medical EDI Software)

Quadax, Inc.; Oregon; Hybrid; USD 52,000 - 60,000; Full time

Job summary

Quadax, Inc. seeks an Account Representative to act as the face of the company, traveling to client sites to support electronic claims processing with Xpeditor. You will train staff, review billing reports, and present additional products to hospitals and physician practices. Strong communication and multitasking skills are essential.

Candidates must reside in Missouri, Alabama, or Texas and be authorized to work in the US. Travel by automobile and air is expected 30–50% of the time.

Qualifications

• Detail oriented with strong investigative and software troubleshooting skills.
• Able to multitask and manage multiple client needs simultaneously.
• Experience with public speaking and presenting to clients.
• Prior remote work experience is preferred.

Responsibilities

• Assist clients with setup, implementation, and daily operations of Xpeditor.
• Train staff on product features and everyday use.
• Read reports to identify billing trends for clients.
• Present clients with additional products and features.
• Contact insurance payers to research claim denials and edits.
• Assist with custom data converts and test implementations.
• Other duties as assigned.

Skills

Detail oriented

Multitasking

Public speaking

Communication skills

Remote work experience

Education

Bachelor's degree preferred

Tools

Xpeditor

Job description

Act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. This person will need to travel by automobile and airplane to Kansas City, Dallas/Ft. Worth, Oklahoma City, and other cities/states in the region.

Location: ***Candidates must reside in and be authorized to work in Missouri, Alabama, or Texas. ***

Responsibilities:

• Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor.
• Must be ready and able to train staff (current and new) on product features as well as everyday use.
• Read multiple reports and try to identify billing trends for clients.
• Present clients with additional products and features.
• Contact different insurance payers while researching reasons why medical claims did not pay or pass edits.
• Assist clients in writing custom data converts and test these upon implementation.
• Other duties as assigned.

Qualifications:

• Bachelor's degree preferred
• Detail oriented and good investigative and software troubleshooting skills
• Must be able to multitask
• Knowledge of medical billing practices or Electronic Data Interchange processes
• Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication
• Must be "jack of all trades" and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product
• Sufficient public speaking skills
• Previous experience working remotely preferred
• Must be willing to travel by automobile/air approximately 30%-50% of the time
• Ability to maintain confidentiality

Salary Range: $52,000 to $60,000