EDI Internal Support Specialist – Client Experience

Quadax, Inc.; Middleburg Heights (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Quadax, Inc. in Middleburg Heights is seeking an Account Representative to support the EDI Client Experience department. Key responsibilities include assisting with Help Desk queues, conducting remote installs, and maintaining training materials.

The ideal candidate should have EDI experience, strong organizational skills, and the ability to communicate effectively with clients. A Bachelor’s degree in healthcare is preferred but not mandatory.

The position involves multitasking in a fast-paced environment, requiring punctuality and a cooperative spirit.

Qualifications

• Bachelor’s degree or experience in healthcare revenue cycle preferred.
• EDI experience is mandatory.
• Strong attention to detail and organization.

Responsibilities

• Assist in resolving the Help Desk work queues of Account Reps out of the office.
• Conduct remote installs and provide support to the Client Support Center.
• Serve as a mentor to newly hired Client Experience employees.

Skills

EDI experience

Attention to detail

Verbal communication skills

Written communication skills

Organizational skills

Client training ability

Education

Bachelor’s degree in healthcare or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Quadax, Inc. in Middleburg Heights is seeking an Account Representative to support the EDI Client Experience department. Key responsibilities include assisting with Help Desk queues, conducting remote installs, and maintaining training materials.

The ideal candidate should have EDI experience, strong organizational skills, and the ability to communicate effectively with clients. A Bachelor’s degree in healthcare is preferred but not mandatory.

The position involves multitasking in a fast-paced environment, requiring punctuality and a cooperative spirit.