Application Support Engineer – Python / AWS

Talener; Greenwich (CT); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Health/dental/vision

401k plan

Remote/Hybrid work

Work-life balance

High impact in a small team

Job summary

Talener is assisting a prestigious global investment firm in Greenwich, CT to hire an Application Support Engineer. This hybrid role requires onsite 2 days per week and remote 3 days per week, supporting multiple software applications across the business.

Ideal candidates have 2+ years in application/production support or SRE, strong SQL and Python skills, AWS and Linux experience, and solid log analysis abilities. Excellent communication and cross-team collaboration are essential.

Qualifications

• 2+ years of professional experience in application/production support or SRE.
• Hands-on experience with SQL and Python.
• Experience with AWS and Linux.
• Experience with log investigation and root-cause analysis.
• Strong communication and ability to support users via phone, email, and in-person.

Responsibilities

• Provide production and application support for business systems.
• Investigate incidents, diagnose issues, and drive resolution across teams.
• Collaborate with cross-functional teams to improve reliability and response times.

Skills

App support

SQL

Python

Communication

Team collaboration

Root cause analysis

Education

Bachelor's degree in IT/CS/STEM

Tools

AWS

Linux

Job description

Our client is a prestigious, global investment firm that has been a leader in the industry for 20+ years. With a HQ in Greenwich, Connecticut, this firm has over 500 employees and manages more than $150B for various institutional investors. They are seeking an additional Application Support Engineer to join their growing team where you will support various software applications throughout the business.

Job Title:

ApplicationSupport Engineer

Location:

Office in Greenwich, CT (50min commute from Grand Central). This is a hybrid role, with an onsite requirement 2x per week and remote 3x per week.

Required Technology and Skills:

• 2+ years of professionalexperience in Application / Production Support/ SRE or similar
• Hands-on experience with SQL and Python
• Hands-on experience with AWS and Linux
• Strong passion for Support Engineering and continue to grow in application support and system reliability
• Experience with log investigation and root-cause analysis
• Experience diagnosing issues, debugging, and working across teams to resolve issues
• Strong communication skills and ability to support uses via phone, email, and in-person
• Experience working at top tech company, or large-scale / complex / mission-critical environment

Additional Skills:

• Degree in IT, Computer Science or STEM related field
• Team player
• Experience supporting financial/trading and/or mission-critical applications

Salary Range:

120,000 – 140,000 base salary, plus $30,000 – $40,000 guaranteed annual cash bonus (Total cash compensation $150,000 – $180,000).

Benefits and Perks:

• Great benefits (health/dental/vision, etc) and generous 401k plan
• Remote/Hybrid work environment
• Strong Work-life balance
• Opportunity to have high impact on a small team filled with great, highly talented individuals