Application Support Engineer: .NET, Azure, Troubleshooting

PMMC; Charlotte (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive healthcare plans

Continuous learning opportunities

Flexible PTO

Supportive work environment

Job summary

A healthcare performance improvement company is seeking an Application Support Engineer to provide technical support for business applications. The role involves troubleshooting issues, collaborating with various teams, and maintaining application performance using tools like Redgate and Dynatrace. Strong SQL and .NET skills are essential, along with excellent communication approaches and problem-solving abilities. This position offers comprehensive benefits and opportunities for professional development.

Qualifications

• Strong knowledge of SQL databases.
• Experience with .NET (C#, VB, APIs) and debugging.
• Familiarity with PowerShell for automation and ETL management.
• Basic knowledge of application servers and monitoring tools.
• Familiarity with Azure DevOps.
• Excellent troubleshooting and problem-solving abilities.
• Strong written and verbal communication skills.
• Ability to work independently and collaboratively.

Responsibilities

• Provide day-to-day support for enterprise applications.
• Diagnose and troubleshoot application-related problems.
• Use tools to monitor application performance and system health.
• Collaborate with client support and development teams.
• Maintain up-to-date troubleshooting documentation.
• Identify opportunities to improve processes.

Skills

SQL databases

.NET (C#, VB, APIs)

PowerShell scripting

Application servers

Monitoring tools (Redgate, Dynatrace, Azure)

Azure DevOps

Troubleshooting

Communication skills

Job description

A healthcare performance improvement company is seeking an Application Support Engineer to provide technical support for business applications. The role involves troubleshooting issues, collaborating with various teams, and maintaining application performance using tools like Redgate and Dynatrace. Strong SQL and .NET skills are essential, along with excellent communication approaches and problem-solving abilities. This position offers comprehensive benefits and opportunities for professional development.