Application Support Engineer - Cloud Deployments (On-Call)

BioPoint Inc; Wellesley (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

BioPoint Inc, based in Wellesley, MA, is hiring an Application Support Engineer for a 6 to 12 month temporary to hire position. This role combines strategic engineering and hands-on technical work, including system configuration and code deployment within a financial services cloud offering.

The ideal candidate will have a bachelor's degree, 2 years of related experience, and strong communication skills. Responsibilities include managing incidents, application upgrades, and supporting users with software implementation.

Qualifications

• Bachelor’s degree in computer science or related technical field.
• 2 years of proven experience in a technology-related position.
• Familiarity with the software development process and application deployment.

Responsibilities

• Participate in incident management and service request fulfillment.
• Perform application installation, upgrades, and configuration management.
• Support users with Eagle software implementation and usage.

Skills

Detail-oriented

Windows scripting

Basic UNIX/Linux commands

SQL query knowledge

Technical communication

Education

Bachelor’s degree in computer science or related field

Tools

Eagle software

Operations tools (monitoring, log analysis)

Job description

BioPoint Inc, based in Wellesley, MA, is hiring an Application Support Engineer for a 6 to 12 month temporary to hire position. This role combines strategic engineering and hands-on technical work, including system configuration and code deployment within a financial services cloud offering.

The ideal candidate will have a bachelor's degree, 2 years of related experience, and strong communication skills. Responsibilities include managing incidents, application upgrades, and supporting users with software implementation.