On-Call IT Consultant

Aphios Corporation; Reading (MA); Hybrid; USD 41,328 - 68,880; Part time

Benefits offered by this job

Flexible on-call arrangement

Collaboration with a mission-driven team

Negotiable pay based on experience

Job summary

A leading biotech company in Massachusetts is seeking an IT Support professional to troubleshoot and maintain Windows-based servers. The role offers a flexible on-call arrangement, ideal for consultants or part-time professionals. Candidates should have proven IT support experience, strong troubleshooting skills, and familiarity with Windows Server OS and networking. This role supports groundbreaking health innovations and involves collaboration with a dedicated team.

Qualifications

• Proven experience in IT support across software, hardware, and server administration.
• Deep familiarity with Windows Server OS and networking technologies.
• Strong troubleshooting skills for desktop/laptop hardware.

Responsibilities

• Troubleshoot and maintain internal Windows-based servers.
• Provide support for networking, backup systems, and file management.
• Manage desktop/laptop setup, updates, and configuration.

Skills

IT support experience

Windows Server OS familiarity

Networking (LAN/WAN)

Strong troubleshooting skills

Knowledge of cybersecurity

Experience with Microsoft Office 365

Job description

North Reading, MA (On-site/Hybrid)
IT Support | Biotechnology | Server, Hardware & Software
On-Call / As-Needed
Job Code: APH-2602

Key Responsibilities

• Troubleshoot and maintain internal Windows-based servers (local and cloud-integrated)
• Provide support for networking, backup systems, and file management
• Manage desktop/laptop setup, updates, software configuration, and repair
• Support Windows, Office 365, remote desktop, and collaboration tools
• Ensure network security, data backup, and user access protocols are up-to-date
• Provide on-site or remote support during outages, updates, or when technical issues arise

Qualifications

• Proven experience in IT support across software, hardware, and server administration
• Deep familiarity with Windows Server OS, networking (LAN/WAN), firewalls, and Active Directory
• Strong troubleshooting skills for desktop/laptop hardware and common office software suites
• Knowledge of cybersecurity, cloud backup tools, and Microsoft Office 365
• Experience supporting small businesses or research environments preferred
• Ability to respond to urgent issues on an as-needed/on-call basis

Why Work with Aphios?

• Flexible, on-call arrangement ideal for freelance consultants or part-time professionals
• Support a mission-driven biotech company advancing global health innovations
• Collaborate with a tight-knit team of researchers and executives
• Paid per project, visit, or retainer — negotiable based on experience and availability

To Apply

Send your resume or business capability statement with Job Code: APH-2602 in the subject line to:

Aphios Corporation is an equal opportunity employer.