Application Engineer - Remote Management & Automation

Supermicro; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Supermicro is seeking a talented Application Engineer with expertise in software solutions, particularly remote management products. You will provide software solutions and support to enterprise customers and promote Supermicro’s software offerings for end-to-end optimized solutions.

The role requires a strong technical background in software products, excellent communication skills, and the ability to interface with management and staff at all levels.

Qualifications

• Bachelor’s degree in Computer or Electrical Engineering preferred.
• 1–2 years of automated testing experience preferred.
• Knowledge of Python programming and scripting.
• Ability to work independently and research solutions.
• 2+ years in computer systems/servers support is a plus.
• Strong organizational and social skills; good written/verbal communication.

Responsibilities

• Provide software solutions and support to enterprise customers.
• Handle customer cases, troubleshoot, and ensure resolution.
• Test automation: write and maintain automated test scripts.
• Develop internal tools (reports, dashboards, workflow utilities).
• VIP customer support as primary or backup contact.
• Contribute to company software projects with SW/PM teams.

Skills

Python programming

Technical support

Communication skills

Team player

Education

Bachelor's degree in Computer Engineering or Electrical Engineering

Tools

BMC

CMM

Redfish

Job description

Supermicro is seeking a talented Application Engineer with expertise in software solutions, particularly remote management products. You will provide software solutions and support to enterprise customers and promote Supermicro’s software offerings for end-to-end optimized solutions.

The role requires a strong technical background in software products, excellent communication skills, and the ability to interface with management and staff at all levels.