Application Analyst Associate - IT Systems & Recovery

JEA; Jacksonville, Northern (FL, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid Time Off

Medical plans

Retirement plan

On-site fitness centers

Job summary

JEA in Jacksonville, FL seeks an Application Analyst Associate to support planning, analysis and implementation of IT systems. The role involves data gathering, mapping current processes and coordinating software/hardware tests.

You will work with users to clarify objectives, establish procedures, and assist in recovery and incident response. A bachelor’s degree in CS/IS/CE or equivalent is required, with strong programming knowledge and willingness to maintain 24x7 systems.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Software Development/ Engineering or similar degree that requires the successful completion of 12 credit hours in software development / programming in at least two programming languages.
• OR
• Four (4) year combination of education, training and experience in at least two programming languages.
• Note: Applicants that are actively enrolled in and attending college and are within their final year of their degree program will be deemed eligible, allowed to test/interview for the position and if successful will be placed on the eligibility list. Successful completion of the degree must be presented prior to hire date.
• REQUIRED TO ASSIST IN MAINTAINING 24 X 7 SYSTEMS AVAILABILITY.
• A valid driver's license is required prior to employment and must be maintained during employment in this classification.
• LICENSE/CERTIFICATION/REGISTRATION: Certification, Registration and/or Training specific to the job may be required during employment.

Responsibilities

• Gathers data, assists in identifying and analyzing current operational processes and systems.
• Consults with users to map current operating procedures and clarify application objectives.
• Establishes decision matrix and procedures for system job flow, database restoration.
• Assists in coordinating basic workarounds and recoveries.
• Participates in installing and testing hardware and software and evaluating suitability and compatibility.
• Assists in coordinating the programs, products, job flows, implementation of subsystems and databases.
• Assists in monitoring production systems/databases/initiates aversion, correction and restoration actions.
• Participates in monitoring the accuracy, completeness, clarity, accessibility and timeliness of project and user documentation.
• Assists in resolving operating problems, providing technical assistance and training to users in application enhancements and upgrades.
• Supports the promulgation of established technical and procedural standards.
• Assists in disaster recovery testing.
• Solves routine and recurring problems and identifies and suggests solutions to more complex problems.
• Participates in ongoing training to continuously upgrade technical knowledge and skills.
• Performs other job-related tasks as assigned.

Skills

Data analysis

Requirements gathering

User consultation

Process mapping

Education

Bachelor's degree in Computer Science, Information Systems, Computer Engineering, Software Development/ Engineering or similar

Four-year combination of education, training and experience in at least two programming languages

Job description

JEA in Jacksonville, FL seeks an Application Analyst Associate to support planning, analysis and implementation of IT systems. The role involves data gathering, mapping current processes and coordinating software/hardware tests.

You will work with users to clarify objectives, establish procedures, and assist in recovery and incident response. A bachelor’s degree in CS/IS/CE or equivalent is required, with strong programming knowledge and willingness to maintain 24x7 systems.