Application Analyst Associate

Bellin Health

Green Bay (WI)

Hybrid

USD 60,000 - 90,000

Full time

1 hour ago
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Benefits offered by this job

401(k) with matching
Paid time off
Health insurance
Wellness programs
Tuition reimbursement

Job summary

Emplify Health by Bellin is hiring an Application Analyst Associate to join our team. This role focuses on creating and maintaining provider records within Epic and supporting integrations with Okta and other Epic functionality.

This full-time position involves configuring, implementing, supporting, and maintaining applications and technical integrations that serve end users across the organization, with remote eligibility for WI/MI residents.

Qualifications

  • Bachelor's degree or equivalent years of experience and education

Responsibilities

  • Troubleshoots and resolves basic application issues and provides end user support. Escalates more complex issues appropriately to application team members and leadership.
  • Works as a member of an inter-disciplinary team to provide customer centered solutions.
  • Monitors applications for issues in connection with maintenance, upgrades and implementations.
  • Provides routine maintenance of supported applications and systems using existing procedures. Follows and stays current with internal processes, policies and procedures.
  • Acts as the primary point of contact for on-going production maintenance, support and troubleshooting.
  • Serves as an IT liaison for basic issues, implementations and upgrades with a range of customers including system users. Maintains a positive relationship with the customer.
  • Follows tasks as assigned in project plans /or sprints for projects in order to support meeting milestones and timeframes. Performsstandard system testing both unit and integrated.
  • May assist in training delivery for projects, updates or upgrades.
  • Reviews and analyzes efficiency of existing systems and escalates findings to team leaders.
  • Adheres to regular and predictable attendance.
  • Performs other duties as assigned.

Skills

Troubleshooting
End user support
Customer-focused
Team collaboration
Communication
Project coordination

Education

Bachelor's degree

Tools

Epic Systems
Okta
ITIL

Job description

US:WI:Green Bay:1920 Libal St or Remote | Professional & Technical | Full-Time

Description

Emplify Health by Bellin is hiring an Application Analyst Associate to join our team. This role will be focused on creating and maintaining provider records within Epic. You will support integration with other applications, such as Okta, and other Epic functionality. You will support and maintain applications and technical integrations to meet organizational needs, including configuring, implementing, supporting, maintaining applications, and technical integrations that impact operational end users and information technology areas.

Job Specifics:

Location:1920 Libal St, Green Bay, WI 54301 | Remote eligibility for candidates who reside in WI or MI only
FTE Status:Full-Time 1.00 FTE (40 hours/week)
Work Schedule:Monday - Friday | Days | No weekends or holidays
Want to learn more:Chat with Marissa Zorzin at marissa.zorzin@emplifyhealth.org

Qualifications:

Education: Bachelor's degree or equivalent years of experience and education

Responsibilities:
  • Troubleshoots and resolves basic application issues and provides end user support. Escalates more complex issues appropriately to application team members and leadership.
  • Works as a member of an inter-disciplinary team to provide customer centered solutions.
  • Monitors applications for issues in connection with maintenance, upgrades and implementations.
  • Provides routine maintenance of supported applications and systems using existing procedures. Follows and stays current with internal processes, policies and procedures.
  • Acts as the primary point of contact for on-going production maintenance, support and troubleshooting.
  • Serves as an IT liaison for basic issues, implementations and upgrades with a range of customers including system users. Maintains a positive relationship with the customer.
  • Follows tasks as assigned in project plans /or sprints for projects in order to support meeting milestones and timeframes. Performsstandard system testing both unit and integrated.
  • May assist in training delivery for projects, updates or upgrades.
  • Reviews and analyzes efficiency of existing systems and escalates findings to team leaders.
  • Adheres to regular and predictable attendance.
  • Performs other duties as assigned.
Why Emplify Health by Bellin?

With so many amazing healthcare organizations in this area, why Emplify?

Emplify Health offers a proud, local history spanning more than 100 years. Our personalized patient care model is only the beginning of what you will experience as we foster population health transformation and innovation to serve our communities. You can be part of an exciting dynamic place that offers an employee-first culture, work-life balance, and career advancement & growth opportunities. This culture allows our organization to attract elite talent, like yourself!

Additional perks include:

  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Preventative care focused medical coverage that includes free visits to: Emplify Health by Bellin primary care providers, Urgent Care & Fast Care facilities, physical therapy sessions and any labs required during these visits
  • Professional Development: Access to online continuing education for career growth
  • Empowerment:Shape your work environment, encouragement to improve processes and create efficiencies, and support when seeking opportunities for growth.
  • Self-Care Culture:Encourages self-care and provides you with opportunities to be your best self at work and at home

Be a member of a passionate workforce, that feels like family and is driven to provide exceptional patient care with a strong focus on community.We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values – belonging, respect, excellence, accountability, teamwork, and humility – our pillars set our foundation and our future.

Emplify Health is an Equal Opportunity Employer.

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