Applicant Services Assistant - GSAS, Graduate Enrollment Services

New York University; New York (NY); On-site; USD 46,000 - 65,000; Full time

Job summary

New York University is seeking an Applicant Services Assistant to join the Graduate Enrollment Services team within the Graduate School of Arts & Sciences. The role will liaison with departments, manage applicant files and credentials, and coordinate communications among GSAS, departments, applicants and advisors.

You will prepare communications to applicants and newly admitted students, respond to inquiries, and perform data entry while keeping database files accurate and up to date.

Qualifications

• High school diploma or equivalent required.
• 3+ years of office experience.
• Strong customer service skills.
• Proficient in MS Word, Excel, and database applications.
• Moderate to fast keyboarding; good proofreading and writing skills.

Responsibilities

• Serve as liaison to departments for applicant files and credential information.
• Maintain and manipulate applicant and credential databases and document imaging.
• Coordinate communications among GSAS, departments, applicants and advisors.
• Prepare and disseminate print and electronic communications to applicants and newly admitted students.
• Respond to inquiries, provide information on policies and procedures, and assist with data entry and record-keeping.

Skills

Customer service

Word processing

Spreadsheets

Databases

Typing speed

Proofreading

Writing

Education

High School Diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Access

Job description

Position Summary

Arts & Science is seeking a dedicated Applicant Services Assistant to join the Graduate Enrollment Services team in the Graduate School of Arts & Sciences.

• This individual will act as a liaison to departments for general applicant file and credential information, maintain and manipulate applicant and credential databases, and act as the primary point of contact for organizing supporting materials and document imaging.
• Coordinate communications between GSAS, departments, applicants, and advisors.
• Prepare and disseminate print and electronic communications to applicants and newly admitted students.
• Additional responsibilities include: responding to general inquiries, providing information regarding policies and procedures, and status of applications; performing word processing, spreadsheet and data entry duties utilizing advanced level functions; and creating, maintaining and updating database files.

Qualifications

• Required Education: High School Diploma or equivalent
• Required Experience: 3+ years of office experience.
• Experience providing a high level of customer service.
• Proficiency with intermediate to advanced word processing, spreadsheet and database applications.
• Moderate to fast, accurate keyboarding.
• Good proofreading and writing skills.
• Proficiency with intermediate to advanced Microsoft Office.
• Knowledge of Access and other databases.

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $40.215.

This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.