Financial Aid Assistant

New York University; New York (NY); On-site; USD 55,000 - 56,000; Full time

Benefits offered by this job

Tuition remission

Job summary

New York University Law seeks a detail-oriented office professional to maintain databases, perform data entry, and support busy office operations on site in Greenwich Village.

You will answer calls, assist students, staff and faculty with policies and procedures, train users, and ensure accurate records; NYU Law offers strong benefits including tuition remission and opportunities for professional development.

Qualifications

• High School Diploma or equivalent.
• 3+ years of office experience.
• Experience providing a high level of customer service.
• Preferred: 2+ years with Associate's degree; 1 year with Bachelor's degree.

Responsibilities

• Perform data entry and maintain databases according to guidelines.
• Identify and clarify incomplete or inconsistent data; resolve related problems.
• Answer, screen and respond to high volume calls, voicemails, and emails.
• Serve as primary information source to public, students, staff and faculty on policies, procedures.
• Operate PC and various database/spreadsheet software; analyze project requirements; set priorities.
• May scan documents for future retrieval; train users in database programs.

Skills

Word processing

Spreadsheets

Databases

Typing speed

Proofreading

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Database software

Job description

Position Summary

Maintain databases within guidelines: perform data entry; identify and clarify incomplete or inconsistent data; resolve related problems. Prioritize office activities and delegate work to student and/or casual employees. Answer, screen and respond to high volume of telephone calls, voicemails, and emails. Serve as primary source of information to the general public, students, staff and faculty on policies, procedures, programs, and office activities. Cover for other staff as needed in other student facing roles. Operate personal computer equipment using a variety of database and spreadsheet software applications; analyze project requirements and feasibility; clarify project specifications; establish work priorities; set-up, type and generate a variety of documents usually of a mathematical/technical nature. May scan documents for future retrieval. Train users in operating database programs. This is a fully on site position.

Qualifications

Required Education:High School Diploma or equivalentRequired Experience:3+ years of office experience. Experience providing a high level of customer service.Preferred Experience:2+ years of office experience (with Associate's degree). 1 year of office experience (with Bachelor's degree).Required Skills, Knowledge and Abilities:Proficiency with intermediate to advanced word processing, spreadsheet and database applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills. Strong attention to detail.Preferred Skills, Knowledge and Abilities:Proficiency with intermediate to advanced Microsoft Office.Experience and knowledge in student financial services, federal student aid programs, and higher education administration

Additional Information

In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $40.215. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU Law is an intellectual powerhouse and innovator in legal education, known for its focus on leadership, global issues, and public service. As part of this diverse and accomplished community, you’ll work with top faculty, support learning and research, and have regular opportunities to develop professionally. Located in Greenwich Village, one of New York’s most inviting neighborhoods, the Law School offers highly competitive benefits and perks, notably tuition remission. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.