Appliances Sales Specialist – Fast-Paced Home Solutions

Lowe's Companies, Inc.; Salem (VA); On-site; USD 47,279,000 - 49,285,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

10% associate discount

Tuition assistance

Track to the Trades

Job summary

Lowe's in the United States is seeking a Sales Specialist who will be one of the first people our customers meet, using sales expertise to help customers find products and turn project ideas into reality. You will act as product expert, discuss needs, explain features and financing options to close a sale.

The role supports in departments such as Appliances, Flooring, Live Nursery, Pro, or Windows & Walls; benefits include bonus opportunities, health insurance options, tuition assistance, 401(k)

Qualifications

• High School Diploma or GED.
• 1 year experience in customer-facing sales or 6 months of Lowe’s retail experience (Or 3 years external experience in customer-facing sales or 18 months of Lowe’s retail experience if education requirement is not met)
• 1 year of experience in sales or customer service in a sales environment with required sales goals or metrics
• Able to Read, write, and perform basic arithmetic
• Able to stand and sit for prolonged periods
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Obtain sales-related licensure or registration if required by law in your state (Lowe's will support and fund this requirement)

Responsibilities

• Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services
• Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
• If in the Pro Department, focus on external accounts and outside sales and services
• Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock
• Perform price reviews by pricing policies and ensure maintenance of pricing and documentation
• Support all checkout functions, call buttons, departmental pages, or requests for assistance
• Train associates in the department by conducting on-the-job training on the Sales floor and coaching around development needs
• Complete other duties as assigned

Skills

Customer service

Sales experience

Communication

Bi-lingual

Education

High School Diploma or GED

Job description

Lowe's in the United States is seeking a Sales Specialist who will be one of the first people our customers meet, using sales expertise to help customers find products and turn project ideas into reality. You will act as product expert, discuss needs, explain features and financing options to close a sale.

The role supports in departments such as Appliances, Flooring, Live Nursery, Pro, or Windows & Walls; benefits include bonus opportunities, health insurance options, tuition assistance, 401(k)