Appliance Repair Field Technician – Omaha, NE

LG Electronics; Council Bluffs (IA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

No-cost medical/dental/vision premiums

401(k) with employer match

Generous PTO

Performance-based incentives

Mental health resources

Family-oriented benefits

Life and disability insurance

Job summary

LG Electronics is seeking a Field Service Technician (Appliance Repair) to service the Omaha metro area. You will diagnose and repair major appliances and TVs in customers' homes, manage inventories, and handle related admin tasks. Travel and safety procedures are part of the role.

The position requires 1+ year of technical experience, valid driver's license, EPA certification eligibility, and the ability to lift up to 50 pounds. Competitive benefits and a strong safety culture are offered.

Qualifications

• Minimum 1 year experience in a technical role (Appliance repair preferred).
• Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
• Experience in the use of tools, and diagnostic test equipment.

Responsibilities

• Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
• Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
• Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
• Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
• Immediately and accurately process paperwork and perform data entry upon completion of each job.
• Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
• Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).

Skills

Technical troubleshooting

Diagnosis and repair

Driver's license

Customer service focus

Tool usage

Education

EPA Certification eligible

Tools

Diagnostic tools

Hand tools

Vehicle diagnostics equipment

Job description

LG Electronics is seeking a Field Service Technician (Appliance Repair) to service the Omaha metro area. You will diagnose and repair major appliances and TVs in customers' homes, manage inventories, and handle related admin tasks. Travel and safety procedures are part of the role.

The position requires 1+ year of technical experience, valid driver's license, EPA certification eligibility, and the ability to lift up to 50 pounds. Competitive benefits and a strong safety culture are offered.