Appliance Care Pro — In-Home Repair & Solutions

GE Appliances; Charlotte (NC); Sur place; USD 29 000 - 41 000; Plein temps

Avantages offerts par ce poste

Service van provided

Insurance on DAY ONE

401K and tuition reimbursement

Paid vacation and holidays

Uniforms, tools & boots

Laptop and smartphone

Résumé du poste

GE Appliances, a Haier company, invites you to join the Bodewell service team as an Appliance Service Technician in Charlotte, NC. You will diagnose and repair GE Appliances in customers' homes, while also recommending service plans and accessories to enhance value and satisfaction.

We value hands-on technicians with 1+ year experience, strong customer service, and the ability to work a flexible schedule. Benefits include a provided service van, devices, insurance from day one, and ongoing

Qualifications

• Minimum qualifications include a high school diploma or GED and 1+ years of appliance repair, electrical, mechanical, HVAC, or property maintenance experience.
• Ability to diagnose and repair major appliances with strong customer-service and professional communication.
• Must have or be willing to obtain CFC certification within 6 months.
• Valid driver's license and ability to pass background check, physical, and drug screen.

Responsabilités

• Diagnose and complete in-home repairs on GE Appliances’ major appliances.
• Recommend repair vs replacement based on cost-effectiveness and customer needs.
• Promote and sell service contracts and related products with a focus on value for the customer.
• Operate the assigned Bodewell service van to customer locations.
• Document repairs, routes, and work activities accurately.

Connaissances

Customer service

Communication

Hands-on repair

Self-directed

Formation

HS Diploma or GED

CFC Certification

Appliance repair certification/Associate degree

Outils

Salesforce

Microsoft Outlook

Microsoft Teams

Description du poste

GE Appliances, a Haier company, invites you to join the Bodewell service team as an Appliance Service Technician in Charlotte, NC. You will diagnose and repair GE Appliances in customers' homes, while also recommending service plans and accessories to enhance value and satisfaction.

We value hands-on technicians with 1+ year experience, strong customer service, and the ability to work a flexible schedule. Benefits include a provided service van, devices, insurance from day one, and ongoing