Apple Tech & Customer Experience Specialist

Best Buy; Honolulu (HI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Employee discount

Retirement resources

Well-being support

Job summary

Best Buy in Honolulu seeks a Certified Apple Computing Advisor to create a world-class shopping experience with customers through engaging product demonstrations and personalized service. You will build lasting relationships and provide solutions that showcase technology's possibilities.

This role drives profitability by achieving revenue, margin, and operational targets, using deep product knowledge and ongoing training to deliver an exceptional customer experience across in-store and online

Qualifications

• Ability to work successfully as part of a team
• 1 year of experience working with consumer electronics
• Preferred: specialist in premium, luxury, or complex technology solutions

Responsibilities

• Build relationships with customers and provide solutions to their needs
• Process sales transactions including online and in-person orders
• Achieve team and individual goals to enable an excellent customer shopping experience
• Maintain product knowledge through ongoing learning and certifications
• Engage with customers in-store, over the phone, or online chat
• Identify future opportunities by understanding deeper customer needs
• Coache and train coworkers on vendor technology and services
• Maintain merchandising and readiness of the department

Skills

Teamwork

Job description

Best Buy in Honolulu seeks a Certified Apple Computing Advisor to create a world-class shopping experience with customers through engaging product demonstrations and personalized service. You will build lasting relationships and provide solutions that showcase technology's possibilities.

This role drives profitability by achieving revenue, margin, and operational targets, using deep product knowledge and ongoing training to deliver an exceptional customer experience across in-store and online