Apple Retail Specialist: Craft Bespoke Customer Experiences

Apple; Lone Tree (CO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical & dental coverage

Retirement benefits

Product discounts

Educational reimbursement

Stock programs

Job summary

Apple Retail is seeking a Specialist to connect customers with the right products and services, building brand loyalty and ownership of Apple devices.

You’ll ask questions to understand needs, customize recommendations, stay current on Apple offerings, and support teammates to deliver a world-class customer experience across the store. This role emphasizes inclusion, curiosity, and collaboration, with a schedule that may include nights and weekends to meet business needs.

Qualifications

• Availability to work a schedule based on business needs including nights, weekends and public holidays.

Responsibilities

• Deliver excellent service by understanding customer needs and presenting products and services.
• Stay up to date on Apple products, services, purchase options, and sales processes.
• Support store peers by sharing knowledge and assisting in offering ownership opportunities.
• Maintain accuracy and follow guidance in all tasks.
• Perform other store-related duties including customer service across areas of the store.

Skills

Customer service

Product knowledge

Communication

Teamwork

Curiosity

Job description

Apple Retail is seeking a Specialist to connect customers with the right products and services, building brand loyalty and ownership of Apple devices.

You’ll ask questions to understand needs, customize recommendations, stay current on Apple offerings, and support teammates to deliver a world-class customer experience across the store. This role emphasizes inclusion, curiosity, and collaboration, with a schedule that may include nights and weekends to meet business needs.